Demo

Field Technician - Level III (Gunter)

ActioNet
Montgomery, AL Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/7/2025

Description

ActioNet is looking for a Field Technician (Tier III). The candidate will be Eligible for a Secret Clearance for the Defense Program, located in Montgomery, AL. The Field Technician will provide support to end users on a variety of issues.

For GUNTER ANNEX in Montgomery, AL

Responsibilities

  • Identifies, researches, and resolves technical problems.
  • Provides on-site end-user support, telecom installation, maintenance, and repairs to a wide variety of telecommunications' systems, equipment, cabling, and to other related systems and equipment at all locations.
  • Aids in asset management of on-site devices.

Responds to and diagnoses problems through discussion with users.

  • Ensures a timely process through which problems are resolved. Includes problem recognition, research, isolation, resolution, and follow-up steps.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks, and monitors the problem to ensure a timely resolution.
  • Resolve complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I.
  • Interacts with network services, software systems engineering, and / or applications development to restore service and / or identify and correct core problem.
  • Simulates or recreates user problems to resolve operating difficulties.
  • Recommends systems modifications to reduce user problems.
  • Diagnose, analyze, and repair technical hardware and software issues, as well as counsel and assist clients on the best course of action.
  • Qualifications

  • Bachelors Degree plus 1-2 years of experience OR in lieu of degree 6 years Field Technician support experience supporting computer networks, software, and hardware
  • Eligible for Secret Clearance (US Citizen)
  • Security CE or equivalent to the appropriate level of certification IAW DoD 8570.01-M Information Assurance Workforce Improvement Program to perform job duties.
  • ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24 years of stellar past performance, ActioNet is the premier Trusted Innogrator!

    Why ActioNet?

    At ActioNet, our Passion for Quality is at the heart of everything we do :

  • We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters
  • We are committed to our customers by driving and sustaining Service Delivery Excellence
  • We are committed to give back to our community , help others and make the world a better place for our next generation
  • ActioNet is proud to be named as a Top Workplace for the ninth year in a row (2014 - 2022). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation.

    What's in It For You? As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference?

    ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Field Technician - Level III (Gunter)?

    Sign up to receive alerts about other jobs on the Field Technician - Level III (Gunter) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $59,092 - $82,272
    Income Estimation: 
    $83,910 - $111,089
    Income Estimation: 
    $72,742 - $95,551
    Income Estimation: 
    $83,910 - $111,089
    Income Estimation: 
    $62,928 - $81,361
    Income Estimation: 
    $115,845 - $147,946
    Income Estimation: 
    $59,230 - $80,236
    Income Estimation: 
    $72,742 - $95,551
    Income Estimation: 
    $59,092 - $82,272
    Income Estimation: 
    $51,747 - $70,140
    Income Estimation: 
    $59,230 - $80,236
    Income Estimation: 
    $64,320 - $75,946
    Income Estimation: 
    $55,699 - $69,624

    Sign up to receive alerts about other jobs with skills like those required for the Field Technician - Level III (Gunter).

    Click the checkbox next to the jobs that you are interested in.

    • Computer Simulation Skill

      • Income Estimation: $77,439 - $91,585
      • Income Estimation: $77,510 - $95,546
    • Environmental Compliance Skill

      • Income Estimation: $95,339 - $136,177
      • Income Estimation: $103,075 - $132,729
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at ActioNet

    ActioNet
    Hired Organization Address Newport, RI Full Time
    Description ActioNet has an open opportunity for a Program Manager eligible for TS / SCI Clearance. ActioNet is an IT se...
    ActioNet
    Hired Organization Address Montgomery, AL Full Time
    Description ActioNet is looking for a Field Technician (Tier III). The candidate will be Eligible for a Secret Clearance...
    ActioNet
    Hired Organization Address Virginia, VA Full Time
    Description Position: Director of Pro gram Management Office (PMO) Company: DecisiveInstincts, LLC Location: Vienna, Va....
    ActioNet
    Hired Organization Address Virginia, VA Full Time
    Description ActioNet has an opportunity for the Cloud Security Engineer ensures that agency ’s cloud environments adhere...

    Not the job you're looking for? Here are some other Field Technician - Level III (Gunter) jobs in the Montgomery, AL area that may be a better fit.

    Field Technician - Level III (Gunter) | Req#3785

    ActioNet, Inc., Montgomery, AL

    AI Assistant is available now!

    Feel free to start your new journey!