What are the responsibilities and job description for the Spare Parts Support Specialist -- Industrial Machinery (35241) position at Activ8 Recruitment & Solutions?
An international industrial machinery manufacturer seeks a Spare Parts Support Specialist to assist customers with spare part requests.
Key Responsibilities:
- Verify spart or parts required by reviewing machine part schematics and drawings
- Confirm pricing and delivery schedule from machine builders
- Enter quotations for spare parts into system
- Send quotes to customers
- Assist with customer inquiries regarding machines or parts
- Collaborate with purchasing and inventory team to ensure product stock is at optimal levels
Requirements:
- Ability to read and understand mechanical blueprints and drawings
- At least 3 years of customer service experience in an industrial company
- Experience entering quotations into software systems
- Preferrable: mechanical skills, including hand tool usage
- Strong organizational and communication skills
Work Environment:
The successful candidate may be required to intermittently sit, stand, walk, lift up to 25 pounds, and perform other physical tasks as needed.
About the Role:
This position requires strong customer service skills, mechanical knowledge, and organizational abilities. The ideal candidate will have experience working in an industrial setting and be able to communicate effectively with customers and internal teams.
