What are the responsibilities and job description for the Intake Specialist/Case Manager position at Active Aging, Inc?
About us
Active Aging, Inc is the non-profit Area Agency on Aging for Crawford County, PA. We are responsible for assisting individuals over 60 with accessing and obtaining the services they need in our community.
Active Aging, Inc. is looking for a dynamic, reliable, and caring person with the skills to assist callers in determining appropriate resources, facilitate coordination of those resources, and provide Medicare insurance counseling.
Responsibilities Include:
- Respond to inquiries requesting information on Agency or Community services.
- Facilitate connections with those services.
- Provide information and assistance on various federal and state sponsored health insurance programs.
What you can expect:
- Full time hours
- A safe, clean, and welcoming work environment
- Opportunity to influence and improve the lives of older adults in our community
- Competitive salary and benefits package including: Immediate Health Insurance availability, vision, dental, and life insurance. 401K with generous match. Sick, vacation, and personal days. Opportunity for advancement. A set weekday, daylight schedule.
A successful candidate would have a bachelor’s degree in social work, psychology, sociology, gerontology, or related field, OR comparable experience, strong, person-centered communication skills, proficient computer competence, and a willingness to be a present and committed member of our team. Knowledge of community resources is required. Must be able to gather accurate information from callers and ensure appropriate referral for assistance, as well as ensure complete, accurate, thorough, and timely documentation, while handling multiple responsibilities at one time.
Post offer criminal background check, physical and drug screening are required.
Resumes will be accepted via email until February 1, 2025.
EOE
Job Type: Full-time
Pay: $18.00 - $19.50 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Community resource: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20