Patient Intake Coordinator

Job Overview
We are seeking a dedicated and detail-oriented Intake Coordinator to join our healthcare team. The ideal candidate will play a crucial role in facilitating patient intake processes, ensuring a smooth and efficient experience for patients and staff alike. This position requires strong clerical skills, excellent communication abilities, and a solid understanding of medical terminology. The Intake Coordinator will be responsible for managing patient information, coordinating appointments, and providing exceptional patient service in a hospital or medical office setting.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service throughout the intake process.
• Collect and verify patient information, ensuring accuracy and completeness of all documentation.
• Schedule appointments and manage the calendar for healthcare providers using Practice Perfect or similar systems.
• Maintain organized records of patient interactions and ensure compliance with medical office protocols.
• Communicate effectively with patients regarding their insurance coverage, medical collections, and any necessary follow-up actions.
• Assist in clerical duties such as filing, data entry, and managing correspondence.
• Uphold phone etiquette standards while handling incoming calls from patients and healthcare professionals.
• Collaborate with medical staff to streamline intake processes and improve overall patient experience.

Skills

• Creative, discriminating, ability to learn and know how to prioritize orthopedic diagnoses

• Understand/Ability to learn about insurance coverage and establish payment arrangements with new patients Understand SF (and greater Bay Area) community - doctors/ surgeons, institutions, referral sources and patterns, and the SF community/ neighborhoods/ schools/ sports programs etc in general

• Accountability for knowing and managing all incoming new customers/ patients each day and placing them with the appropriate practitioner - this includes accountability for each practitioners' schedule / each day, utilizing all available patient slots and prioritizing pre and post op patients that need immediate care.

• Can share more detail on job description with qualified applicants.

**This is a full time, in office job, with standard benefits etc

**An ideal candidate loves to interact with people, be part of a care provider team, makes connections, be a problem solver for each case, takes pride in learning about patients and handling their cases on an individual basis not simply based on scheduling software, wants to make connections and ushers/ hosts incoming patients into the clinic community.

Join us in making a difference in patient care by applying your skills as an Intake Coordinator!

Job Type: Full-time

Pay: $18.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Medical Specialty:

• Medical-Surgical
• Occupational Medicine
• Orthopedics
• Pain Medicine
• Physical & Rehabilitation Medicine
• Podiatry
• Sports Medicine
• Surgery
• Trauma Medicine
• Urgent Care

Schedule:

• Monday to Friday

Work Location: In person

Salary : $18 - $26