What are the responsibilities and job description for the New Patient Front Desk Receptionist position at Active Health Center?
Are you a people person with a passion for health and wellness? Do you have a knack for making everyone feel welcome and valued? If so, Active Health Center in North Palm Beach, FL is looking for you to be the first point of contact for our new patients!
As our full-time New Patient Front Desk Receptionist, you'll earn a competitive wage of $18 - $22 an hour, with an additional monthly bonus of $100 - $300. But that's not all! We also provide great benefits, including health insurance, a future wellness bucks program for health benefits, paid time off (PTO), paid holidays, on-the-job training, office lunches, and company events.
DISCOVER WHO WE ARE
Active Health Center, led by Dr. Marc Weinberg, DC, is dedicated to providing exceptional care through a combination of diverse treatments, therapies, and technology. Our mission is to offer more effective, integrated, and personalized care to our patients, helping them achieve better health outcomes without surgery or prescription medications. Our collaborative environment allows our team to leverage individual strengths and expertise across multiple healthcare disciplines, including chiropractic care, state-of-the-art neck strengthening and treatment, Class 4 MLS Robotic laser, and physical therapy. As part of our team, you'll enjoy a friendly and professional atmosphere where your growth and well-being are prioritized. Join us and be a part of a company that values its employees and offers numerous opportunities for professional development!
THE HELP THAT YOU PROVIDE
As our full-time New Patient Front Desk Receptionist, you will be the first face everyone sees and the first voice our patients hear. You'll typically work 35-40 hours per week with the earliest start being 7:30 AM and the closer being 6:30 PM. You will have 3 full days (Monday, Wednesday & Thursday) and 2 half days (Tuesday and Friday) which allows you to enjoy a longer weekend! Your day will start with warmly greeting new patients and ensuring they feel welcome and comfortable. You'll manage patient check-ins and appointments with efficiency and accuracy, assisting new patients with completing necessary forms and entering them into our system.
Throughout the day, you'll handle phone calls and inquiries, always with a friendly and professional demeanor. You'll be responsible for making sure all new patients show up for their appointments by using our scripted calls and the training we provide. Additionally, you'll track and report on two key performance indicators (KPIs), presenting your monthly review to the team. Your role is crucial in coordinating with healthcare providers and administrative staff to ensure a smooth patient flow and provide basic information about our services and programs. Every interaction you have will contribute to a positive patient experience and support our mission of delivering exceptional healthcare!
NEW PATIENT FRONT DESK RECEPTIONIST QUALIFICATIONS
- Ability to learn and use our call scripts
- Excellent customer service skills with great phone etiquette
- Tech-savvy with strong attention to detail
- Upbeat and personable personality
Having customer service experience is desirable!
JOIN US!
If you're ready to be the welcoming face of Active Health Center and help new patients feel at ease, we'd love to hear from you! Our initial application is quick, easy, and mobile-friendly. Apply today to become our New Patient Front Desk Receptionist!
Salary : $18 - $22
