Administrative Assistant/Front Desk

Overview

The Administrative Assistant is critical in improving the client experience and supporting the Operations Lead in staying organized and completing tasks, allowing them to focus on problem-solving, vision tasks, and improving the client experience.

Responsibilities

• Report to the Operations Lead for daily updates, accomplishments, and any issues requiring attention.
• Manage daily administrative tasks, including answering phones, scheduling, and organizing documents.
• Coordinate team meetings and events and prepare agendas.
• Assist in project management by tracking deadlines and facilitating communication.
• Handle expense reporting, invoicing, and basic accounting tasks.
• Liaise with vendors and clients, providing excellent customer service.
• Maintain office supplies and manage inventory.
• Document and update standard operation procedures and best practices.
• Schedule/post to business media accounts weekly.
• Approach the facility and client experience with an “unreasonable hospitality” mindset and be relentless in living up to it.
• Consume, share, and engage with Active Life content (including but not limited to podcasts and Instagram).

RequirementsPersonal Attributes

• Understands and is driven by the Active Life’s mission and vision
• Understands and lives by Active Life’s Core Values
• People smart
• Friendly, social, upbeat
• Great organizational skills
• High follow through
• Detail-oriented
• Process-oriented
• Team player
• Welcomes feedback
• Eagerness to learn new skills

Skills & Qualifications

• Managing inventory or conducting billing (preferred)
• Customer service role (preferred)
• Proven experience as an administrative assistant or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook.)
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Ability to work independently and as part of a team.

ExpectationsPerformance

• ALERT TO: common client questions and issues
• CURIOUS ABOUT: efficient and effective business systems
• RESPONSIVE TO: problems and bottlenecks with solutions
• RESOURCEFUL TO: technology

Results

• FASTER: identifies opportunities to automate standard processes
• EASIER: helps refine standard processes to make them simple to follow
• CHEAPER: improves efficiency and reduces costs
• BIGGER: assists operations lead in developing infrastructure to support growth

Be a Hero

• Consistent execution of processes to seek improvement
• Alerts Operations Lead to problems and comes up with solutions

What Drives Others Crazy?

• Poor follow-through
• Bringing up problems without thinking through solutions
• Passing off responsibility for failure
• Late to work

Job Type: Part-time

Pay: From $30.00 per hour

Expected hours: 12 – 16 per week

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• Day shift
• Morning shift
• No nights
• No weekends

Ability to Commute:

• Long Beach, NY 11561 (Required)

Work Location: In person

Salary : $30