Surgical Coordinator/ Medical Assistant

Job description

We are seeking a highly motivated and organized individual to join our team as a surgical scheduler and medical assistant!

Job responsibilities include:

• Booking surgeries for all patients (inpatient and outpatient) when the doctor is scheduled to be in the OR as appropriate.
• Review all CPT / ICD 10 codes with physicians for booking sheets.
• Complete booking form and submit to scheduling as per protocol.
• Write pre-operative request and fax to PCP or specialist as appropriate requested physician.
• Receive & Review pre-operative testing & history and physical from requested PCP’s or specialist as appropriate physician’s office and submit to pre-admissions department for review.
• Manage and maintain schedule for surgeon both in office and operating room.
• Scan all appropriate documentation including testing into patients medical record.
• Call insurance company for verification of CPT / ICD 10 codes for prior authorization.
• Obtain and document prior authorization.
• Receive and answer high volume of telephone calls from patients, regarding questions about surgery and/or cancellations. As appropriate level of assigned experiences and expertise.
• Coordinate surgeries with other physician for shared surgeries.
• Call PCP or specialist as appropriate requested physician office for patients to book the pre-operative clearance visit when possible.
• Call PCP’s specialist as appropriate requested physician office to follow up on medical clearance and testing for surgeon’s review if not received in specified time frame according to current protocol.
• Respects and protects the patient’s rights to confidentiality and privacy and discloses information only for the professional purposes which are in the patient’s best interests with full consideration of their legal rights.
• Displays a positive attitude when interacting with physician’s office staff, physicians and fellow employees of the surgical center
• Formulates and maintains effective working relationships with employees and other managers of the health care team.
• Performs other related duties as assigned or requested in order to maintain a high level of service
• Able to book, reschedule and maintain clinical schedule as needed for day to day appointments. Ability to triage appointments and remedy urgent appointments between physician assistant and surgeon.

Required Skills:

• High School Graduate or equivalent.
• Basic Computer skills are necessary.
• Excellent telephone skills.
• Excellent customer service / communication skills.
• Minimum of 2 years previous experience in a similar position.
• Spanish speaking preferred but not required.
• Medical assistant certification and training preferred but not required.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• relevant: 2 years (Required)