Seminar Coordinator (Event Planner)

Make an Impact - Elevate Your Career with ART: https://www.youtube.com/watch?v=Zch2jz6Xr_Y

Active Release Techniques® (ART®) offers the most effective soft-tissue treatment system available today. Utilizing a unique combination of muscle tension and movement to treat aches and pains associated with overuse and dysfunction, more than 80% of issues can be resolved in five or fewer treatment sessions.

Based in Colorado Springs, Colorado, ART’s vision is to be the FIRST CHOICE for soft-tissue care, and a driver of healthy, active lifestyles. Every position at ART plays a role in fulfilling our mission to power the pursuit of passions, livelihoods, and triumphs by increasing access to higher-quality, more cost-effective care. We work toward this mission by certifying healthcare professionals to provide ART treatment and implementing on-site corporate wellness programs at companies across North America.

The Seminar Coordinator will work with the Seminar team to organize and conduct ART seminars and reports directly to the Seminar Operations Manager. The Seminar Coordinator will also assist with Continuing Education (CE) and ART’s registration and learning management systems.

Responsibilities – What You’ll Do

• Understand the functions, operation, and mission of the Seminar Department.
• Coordinate 2-3 seminars per month and travel to 1-2 weekend seminars per month within the United States and Canada.
• Deliver friendly, resolution-focused customer service to seminar attendees, instructors, and all other stakeholders.
• Conduct seminar logistics for assigned seminars including: venue food and beverage orders, instructor lodging coordination, shipping seminar materials, audiovisual/equipment orders and set up, and instructor/attendee communication.
• Process online and phone seminar orders for assigned seminars in the registration platform.
• Provide on-site hospitality to seminar attendees and instructors at assigned seminars.
• Accurately complete all post-seminar logistics and documentation within three business days of the completion of a seminar including: testing results, certificates, CE documentation, surveys, updating provider and instructor accounts and profiles, instructor pay, and expense reports.
• Assist in securing CE for ART seminars, including creating and submitting CE applications to appropriate entities and completing post-seminar processes.
• Assist with uploading educational content to the ART learning management system for online learning and webinars.
• Other duties as assigned.

Qualifications – What You’ll Bring

• Bachelor’s Degree
• 1-2 years of experience in a customer service role
• Excellent verbal and written communication skills combined with a polished and professional attitude
• Strong working knowledge of word processing tools and spreadsheets
• Experience with creating content in learning management systems and event management systems is a plus.
• Extremely organized, detail-oriented, and able to manage multiple tasks
• Willing to learn company verbiage and use it to communicate effectively with providers and stakeholders
• Willing to be coached and challenged
• Resourcefulness and problem-solving aptitude
• Experience in or passion for health and wellness industry a plus
• Alignment with ART Core Values

ART Core Values

1. Do the Right Thing: We have the courage to be loyal, selfless, compassionate, and honest, even when it’s hard

2. Embody the Will to Win: We are driven by an urgency to relentlessly pursue the mission, celebrating success along the way

3. Embrace a Growth Mindset: We are intellectually curious and committed to our collective and individual growth.

4. Focus on Solutions: We anticipate challenges and proactively pursue solutions that benefit our team and our stakeholders.

5. Stay Humbly Confident: We resolutely believe in ourselves and our service, approaching even the most difficult challenges with dignity and grace.

Benefits Pay

• Base Salary: $55,000-$56,500/year
• Choose your coverage: Diverse medical benefit offerings, including 100% and 90% employer-paid plans
• Stay healthy and active:
• Employer-paid Wellhub Silver Plan: All-in-one flexible access to the world’s best network for fitness, mindfulness, nutrition, and sleep.
• Employer-paid season ski pass
• On-site soft tissue treatment (ART) to help prevent and recover from injuries, keeping you feeling your best.
• Grow your career: Annual Professional Development Allowance
• Work-life balance: Paid Time Off, Paid Holidays, set amount of Work From Anywhere hours and Various Leave Policies
• Invest in your future: 401(K) Matching
• Immerse yourself in ART's culture:
• Employee Recognition Program: our rewards platform empowers you to give and receive points for exceptional work, core value alignment, etc Redeem these points for cash, gift cards, charity donations and more
• Annual SWAG Allowance: enhance your wardrobe with company-branded, top quality gear.
• Frequent Team Building Activities: off-site events, volunteer days, in-office gatherings, friendly competitions, and more

Please note that ART is unable to negotiate above the posted salary range. A comprehensive benefits package is offered separately to eligible employees and is not included in the base salary.

As an equal employment opportunity employer, Active Release Techniques does not discriminate in its employment decisions based on race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state, or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

Job Type: Full-time

Pay: $55,000.00 - $56,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Required)

Experience:

• Customer Service: 2 years (Required)

Ability to Commute:

• Colorado Springs, CO 80920 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Salary : $55,000 - $56,500