What are the responsibilities and job description for the Finance Manager position at Acton Toyota Of Littleton?
MINIMUM REQUIREMENT:
2 YEARS EXPERIENCE IN AUTOMOTIVE AS A FINANCE/SALES MANAGER
Job description
ESSENTIAL DUTIES:
· Be available for the finance and insurance turnover of every retail customer, both new and used.
· Work closely with sales management to secure a good profit from each sale, both front and back gross.
· Submit credit for financing and approval
· Oversee the accurate completion of deal paperwork; check all paperwork on both finance and cash deals to ensure title, lien, taxes, and other related delivery documents are correct.
· Log income, verify insurance with customer’s agents, obtain deposits, collect down payments, verify trade payoffs, etC.
· Sell Extended Warranties and all other aftermarket items (i.e., gap insurance, tire and wheel protection, service contracts); provide customers with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.
· Load and print out all paperwork necessary to complete the transaction, complete the e-contract process when applicable
· Package deals; separate all paperwork into 4 sections, accounting, motor vehicle, trade, and banking
· Ensure the customers leave the dealership with a clean understanding of their transaction: answer questions as they arise and when necessary, get information from other departments to accurately answer customer inquiries
· Train and provide the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs.
· Seek out and secure financial sources to purchase finance paper directed by the General Sales Manager.
· Prepare and maintain the daily operating log; monitor control of the appointment log and daily delivery log, manage the F&I board
· Be responsible for all rate questions; answer incoming calls from customers, banks, etc…
· Maintain a record of finance and insurance fees due to the dealership and ensure its collection.
· Work with service department to provide additional warranty information as necessary
· Establish and maintain a good working relationship with several finance sources, factory and otherwise
· Keep general manager and sales manager apprised of all special programs sponsored by any financial source
· Train and develop salespeople to become better at the F&I presentation; train sales associates on vehicle knowledge through weekly “walk arounds.”
· Maintain a thorough knowledge of the policies and procedures of the sales department
· Understands and complies with federal, state and local regulations that affect the new and used vehicle and finance departments.
· Ensure dealership receives money from customers or funds from banks for deals
· Make copies of forms and fax to appropriate parties
· Handle any warranty cancellations; sit with customer and have them complete cancellation form, odometer statement and all supporting paperwork
· Pull warranties from deals that were cancelled; remove all corresponding paperwork, complete the warranty cancellation request and fax, give copies to office manager for records
· Assist with resolving issues on the discrepancy log; chase paper, follow up on miscellaneous outstanding items
· Check Route One periodically for held deals; resolve outstanding issues to get the deals funded
· Make sure contracts in transit are reduced to a minimum; investigate and resolve any issues to ensure funding from financial institutions
MARGINAL DUTIES:
· Seek new lending institutions and maintain good working relationships to secure competitive interest rates and financing programs
· Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
· Meet or exceed monthly sales goals as set by manager
· Cooperate with all other dealership personnel necessary to guarantee quality service.
· Complete ongoing training as specified by trainer/manager
· Handle customer complaints with integrity and poise and, when necessary, refers dissatisfied customer to manager for resolution
· Assist sales managers when necessary
QUALIFICATIONS:
· Degree or commensurate experience in finance.
· Knowledge of dealership finance and insurance procedures.
· Professional personal appearance.
· Excellent communication skills and interpersonal skills.
· Background in business, mathematics, marketing, and computers is helpful
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: $200,000.00 - $250,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $200,000 - $250,000