What are the responsibilities and job description for the Teller position at Actors Federal Credit Union?
Job Overview
We are seeking a detail-oriented and customer-focused Teller with up to 2 year's experience to join our financial institution. As a Teller, you will be the first point of contact for our credit unit members, providing exceptional service while managing various financial transactions. Your role will involve handling cash, processing deposits and withdrawals, and assisting members with their banking needs. The ideal candidate will possess strong cash management skills and a commitment to ensuring the security of financial transactions.
Responsibilities
- Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
- Manage cash drawer and ensure proper cash handling procedures are followed.
- Provide excellent customer service by addressing inquiries, resolving issues, and promoting bank products and services.
- Assist memberss with account inquiries and educate them on available financial services.
- Monitor transactions for potential fraud detection and prevention.
- Maintain compliance with banking regulations and internal policies.
- Collaborate with team members to achieve branch goals and enhance the customer experience.
- Utilize financial software to manage transactions and maintain accurate records.
- Meet the physical requirements: stand for up to one hour and lift/transport objects up to 25 pounds.
Experience
- Previous experience in cash management or retail banking is preferred.
- Strong background in customer service with an emphasis on relationship management.
- Familiarity with financial services, loan processing, loan origination, and retail math is advantageous.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills with the ability to build rapport with customers.
Benefits include:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Eleven (11) Holidays
- 401(k), optional participation
- 401(k) Employer Contribution, automatic
- Flexible Spending Account, optional
- Dependent Care Account, optional
- Commuting benefit, optional
- Employee assistance program
- Life insurance, optional
- Tuition reimbursement
Join our team as a Teller and contribute to delivering outstanding financial services while fostering strong relationships within the community!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 35 per week
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Are you willing to consider the salary range being offered for this position?
Experience:
- Cash handling: 1 year (Required)
- Banking: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- New York, NY 10036 (Required)
Work Location: In person
Salary : $18 - $21