What are the responsibilities and job description for the Administrative Assistant – Full-Service Vehicle Repair Shop position at Acts Fleet Maintenance?
Compensation: Competitive hourly rate, based on experience
Are you a highly organized and detail-oriented professional with a passion for keeping operations running smoothly? Join our team as an Administrative Assistant in a fast-paced, full-service vehicle repair shop. We specialize in a wide range of services, including alignments, suspension repairs, brakes, oil changes, tires, and more. Your skills will play a vital role in supporting our team and ensuring excellent customer service.
About Us
We are a trusted repair shop known for our comprehensive services and dedication to quality. With a skilled team and state-of-the-art facilities, we provide reliable repairs to keep our customers safe and satisfied on the road.
Key Responsibilities
- Customer Service: Greet customers, schedule appointments, and handle inquiries with professionalism and courtesy.
- Administrative Support: Manage daily administrative tasks, including filing, data entry, and record-keeping.
- Billing & Invoicing: Process payments, prepare invoices, and maintain accurate financial records.
- Communication: Serve as the main point of contact between customers, technicians, and management.
- Inventory Assistance: Help track and order shop supplies and parts as needed.
- Shop Coordination: Ensure smooth daily operations by assisting with scheduling and workflow management.
- Compliance: Maintain up-to-date documentation and ensure compliance with company policies and industry standards.
What We’re Looking For
- Experience: Previous experience in an administrative or customer service role, preferably in an automotive or service industry setting.
- Organizational Skills: Strong multitasking abilities with excellent attention to detail.
- Communication Skills: Professional verbal and written communication skills to interact with customers and team members effectively.
- Tech-Savvy: Proficient in using office software, including Microsoft Office, and experience with scheduling or invoicing software (preferred).
- Customer-Focused: A friendly, approachable demeanor and a commitment to delivering outstanding service.
- Problem-Solving: Ability to think on your feet and address challenges promptly.
- Flexibility: Willingness to adapt to the needs of a busy repair shop environment.
Why Work With Us?
- Competitive pay.
- Opportunities for growth and advancement within the company.
- Supportive and dynamic team environment.
- Be part of a respected business dedicated to quality and customer satisfaction.
Join our team and help us keep our shop running smoothly and our customers happy!
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Schedule:
- Day shift
- Every weekend
Ability to Commute:
- Knoxville, TN 37912 (Required)
Work Location: In person
Salary : $16 - $19
