OFFICE LPN FOR HOME HEALTH AGENCY

Job Summary:

The Home Health Office LPN plays a critical role in ensuring the smooth operation of clinical and administrative functions within a home health agency. This position serves as a liaison between field staff, physicians, laboratories, and insurance providers while also supporting quality assurance and performance improvement initiatives. The ideal candidate is highly organized, detail-oriented, and skilled in effective communication to enhance patient care coordination and regulatory compliance.

Key Responsibilities:1. Communication & Coordination

• Act as a primary point of contact between the home health agency, physicians, laboratories, and field clinicians (RNs, PTs, OTs, HHAs).
• Facilitate timely and accurate transmission of physician orders, medication changes, and treatment plans.
• Ensure lab results, diagnostic reports, and physician recommendations are received, reviewed, and communicated to the appropriate staff.
• Coordinate patient referrals and schedule necessary follow-ups based on physician recommendations.

2. Insurance Authorization & Compliance

• Obtain and verify insurance authorizations for home health services, ensuring timely renewals to avoid service interruptions.
• Communicate with payers regarding coverage, approvals, and denials while documenting all interactions appropriately.
• Ensure documentation meets insurance and regulatory requirements to support claims processing and reimbursement.

3. Quality Assurance & Performance Improvement (QAPI)

• Assist in the development, implementation, and monitoring of Quality Assurance and Performance Improvement (QAPI) initiatives.
• Participate in internal audits, reviewing clinical documentation to ensure accuracy, completeness, and compliance with Medicare/Medicaid and accrediting body standards.
• Assist in tracking and analyzing performance metrics, identifying trends, and implementing corrective actions as needed.
• Educate field staff on best practices, policies, and procedures related to quality care and compliance.

4. Administrative Support & Clinical Oversight

• Maintain accurate patient records in the electronic medical record (EMR) system, ensuring timely updates and compliance with HIPAA regulations.
• Support the onboarding and training of new field staff, reinforcing policies, procedures, and documentation standards.
• Assist with incident reporting, patient complaints, and resolution of service-related issues.
• Participate in case conferences and interdisciplinary team meetings to support care planning and coordination.

Qualifications & Requirements:

• Licensure: Active and unencumbered Licensed Practical Nurse (LPN) license in Louisiana.
• Experience: Minimum of 1-2 years in home health, healthcare administration, or a related field.
• Skills:
• Strong communication and interpersonal skills to effectively coordinate with physicians, labs, staff, and patients.
• Proficiency in EMR systems, Microsoft Office (Word, Excel, Outlook), and medical documentation.
• Knowledge of Medicare/Medicaid guidelines, home health regulations, and insurance authorization procedures.
• Detail-oriented with excellent organizational and multitasking abilities.
• Certifications: CPR certification (preferred).

Work Environment & Schedule:

• Office-based role with occasional field visits as needed.
• Monday–Friday schedule with flexibility based on agency needs.

Benefits (if applicable):

• Competitive salary based on experience
• Health, dental, and vision insurance
• Paid time off (PTO) and holidays
• Professional development and continuing education opportunities

Job Type: Full-time

Pay: $19.41 - $23.38 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Home Health

Supplemental Pay:

• Bonus opportunities
• Overtime pay

Ability to Commute:

• Gretna, LA 70056 (Required)

Ability to Relocate:

• Gretna, LA 70056: Relocate before starting work (Preferred)

Work Location: In person

Salary : $19 - $23