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Director of Enterprise Account Management, Corporate
Requisition ID : 12564
It’s never been a more exciting time to join Vistra.
At Vistra, our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.
But progress only happens when people come together and take action. We’re absolutely committed to building a culture where our people can do just that.
We have an exciting opportunity for you to join our Director of Enterprise Account Management – Corporate. Reporting to the Director US, Corporate Sales, this full-time and permanent position is based in the United States (USA) and offers regional coverage, allowing you to make a significant impact on our Corporates Department and its growth.
Purpose of Role
The Corporate EAM is responsible for building and maintaining strong relationships with high-value existing corporate accounts. EAMs will serve as the primary point of contact for customers, strategically focusing on maximizing expansion and cross-sell opportunities to achieve individual, team, and overall Vistra goals. Vistra’s Corporate EAMs lead our ability to retain and deliver outstanding customer success.
Scope
Responsible for US Corporate Cross-Sell and Expansion to Current Clients
Key Responsibilities
- Foster and maintain meaningful business relationships with assigned Corporate accounts.
- Create, identify, and convert expansion ACV opportunities in assigned accounts to cross-sell / upsell across all Corporate solutions and products.
- Meet ACV and NRR targets for the client portfolio.
- Develop and maintain fluency in the Corporate client’s industry knowledge, common collateral, and standards to ensure you meet and exceed customer expectations.
- Develop and execute a strategic plan for an overall book of business to ensure your financial targets are met and exceeded, creating individual strategic account plans for priority customers across the geography.
- Foster a deep understanding of customer needs and proactively apply product and business knowledge to sell insightful, innovative solutions.
- Utilize Marketing Development Rep to conduct research aiming to better understand the distinct customer profiles within your book of business.
- Tailor messaging and communications to effectively articulate Vistra’s value proposition for each customer profile.
- Leverage Subject Matter Experts to utilize their technical expertise and knowledge to sell insightful, innovative solutions during the time of sale.
- Coordinate with your operations and service delivery teams to stay on top of issues where you need to get involved.
- Coordinate with the Onboarding team to ensure customers receive best-in-class onboarding process and white glove service to meet their needs throughout the adoption phase. Ensure you remain the face to the customer through approvals.
- Provide advisory expertise to customers to help develop international expansion plans through industry knowledge and client experience.
Attributes / Technical Skills
Education and Professional Qualification
Company Benefits
If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!
Location :
If you want to know about the requirements for this role, read on for all the relevant information.
Job Segment : Recruiting, Manager, Human Resources, Management
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