What are the responsibilities and job description for the Japanese Bilingual System Engineer (Hybrid) - San Francisco, CA position at Actus Consulting Group, Inc.?
Japanese Bilingual System Engineer (Hybrid) - San Francisco, CA
Industry : IT
Location : San Francisco, CA
Salary : $29 / H
Visa Sponsor : Yes
Language : English : Business Level, Japanese : Business Level
Japanese IT company seeks a Japanese Bilingual System Engineer.
Job Description :
- PC, Server, and Azure support for customers.
- Assist & support customers (internal & external) with installation, upgrading, configuration, troubleshooting, and ongoing usability of workstations (desktops / laptops), printers, peripheral equipment, networking hardware, VPN, and software (on-site and remote).
- Support in-person and remote employee support on hardware, software, questions, and network-related problems (on-site and remote).
- Manage related servers & network documentation.
- Create, manage, document, and update trouble tickets as necessary within the company ticketing system.
- Escalate problems when unable to resolve.
- Other duties as assigned by Supervisor.
- Provide advanced level technical support with the Microsoft suite of products (Windows 10, Office 2016, etc.).
- Ensure successful completion of all daily tasks (externally and self-assigned).
- Knowledge and experience with Azure service and VM.
- Create and update system documents, operation manuals, knowledge base, trouble history, etc.
- Report to supervisor.
Experience Required :
2 years of TCP / IP network work experience or equivalent knowledge.
Skills Required :
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
J-18808-Ljbffr
Remote working / work at home options are available for this role.
Salary : $29
