Systems Administrator

Overview

Acuity is seeking a Systems Administrator who will support the Department of State, International Narcotics and Law Enforcement Affairs Bureau (INL). This System Administrator position is designed for professionals seeking to apply their technical expertise in both on-premises and cloud-based environments. By leveraging strong Active Directory and Azure Entra ID knowledge, cybersecurity proficiency, Agile methodologies, and ServiceNow skills, the successful candidate will play a pivotal role in ensuring secure, reliable, and efficient IT operations.

Why Acuity?

Acuity is a digital strategy and technology consulting firm that serves federal agencies with critical missions. Our experts support projects in the areas of IT Modernization, Data Enablement, and Hyperautomation to help protect our national interests and keep people safe. If you have technical experience and a passion for making a difference, we might be the right fit for you.

Responsibilities

• Active Directory Administration
• Manage user and group accounts, organizational units (OUs), and Group Policy Objects (GPOs).
• Oversee AD health checks, replication, and overall performance optimization.
• Microsoft Azure Entra ID Management
• Configure and maintain hybrid identity solutions, synchronization services, and single sign-on (SSO).
• Ensure secure identity governance across cloud resources.
• System Security and Compliance
• Implement security best practices and ensure adherence to relevant compliance frameworks.
• Collaborate with cybersecurity teams to mitigate vulnerabilities, monitor system activity, and respond to incidents.
• ServiceNow Workflow and Ticket Management
• Utilize ServiceNow to track and resolve incidents, problems, and service requests.
• Generate reports and dashboards for management visibility into system operations.
• Agile Framework Methodology
• Participate in Agile ceremonies such as daily stand-ups, retrospectives, and sprint reviews.
• Collaborate with development and operations teams to achieve continuous improvement and timely delivery of objectives.
• Documentation and Communication
• Document standard operating procedures (SOPs) and system configurations.
• Provide clear, concise updates to leadership and technical teams regarding system status, changes, and risks.

Qualifications

• Active Secret Clearance (minimum)
• 3–5 years of system administration experience in enterprise environments
• Mastery of Microsoft Active Directory (AD)
• Knowledgeable of Microsoft Azure Entra ID
• Proficiency in basic cybersecurity fundamentals, and incident response processes
• Familiarity with Agile Framework Methodology and ability to work in an iterative collaborative environment
• Experience with ServiceNow for IT service management (ITSM) and workflow automation.

Clearance Requirements:

• Must have an Active Secret clearance or higher, verifiable in JPAS

About Acuity:

Acuity, Inc. is a leading management and technology consulting firm that specializes in serving the federal government. Our innovative, collaborative and rewarding work environment has earned repeat honors from the Washington Business Journal’s Best Places to Work and SmartCEO Corporate Culture awards.

 

Why Choose Acuity?

• Innovative Excellence: Recognized by The Washington Post's "Top Workplaces" and a nine-time recipient of the Washington Business Journal's "Best Places to Work," Acuity fosters an environment where innovation thrives and employees flourish.
• Competitive Compensation: We value our employees and show it through highly competitive compensation and benefits packages.
• Personal Growth: Your potential isn't just recognized at Acuity, it's actively cultivated. With tailored training, mentorship, and cutting-edge resources, we empower you to thrive personally and professionally.
• Recognition and Visibility: Stand out in a competitive industry with Acuity's exceptional customer feedback and robust opportunity channels.
• Collaborative Culture: At Acuity, teamwork isn't just a buzzword – it's the cornerstone of our success. Encouragement and support fuel our collaborative culture, where every voice matters.
• Diversity and Inclusion: Diversity isn't just a checkbox – it's who we are. At Acuity, we pride ourselves on recruiting and maintaining a workforce that celebrates diversity and treats every employee with dignity and respect.

Join Acuity, where your talents are valued, your growth is nurtured, and your impact is amplified. Together, let's shape the future of digital strategy and technology consulting.

 

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

 

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