What are the responsibilities and job description for the Summer Internship - Technical Support (Washington, MO) position at Acuity?
We use technology to solve problems in spaces, light, and more things to come for our customers, our communities, and our planet.
Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.
We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location-aware applications.
Program Overview & Location
Are you a driven and talented individual looking for the place to do your best work while developing into an impactful leader? Look no further than the Acuity Brands Internship Program!
The Acuity Brands Internship Program is a 10–12-week experience (May – August, 40 hours/week) designed to develop high-potential candidates into leaders through hands-on experiences that connect interns’ strengths and interests with the needs of the business. In addition to making an impact through your participation in key projects and transformative processes, you will have an opportunity to mentor and network with leaders throughout Acuity Brands.
We prefer that interns only have one or two semesters left in their degree program so they can be considered for our Leadership Program immediately following the completion of the internship. Our Leadership Program is a full-time, entry-level rotational program that allows recent graduates to explore different areas within a functional area. These experiences enable young talent to grow their skill set and network within the company while figuring out what they are passionate about early in their careers.
This role works onsite full time in Washington, MO.
Primary Responsibilities Include
While specific projects and activities may vary, you can expect to:
In addition to currently pursuing a Bachelor’s degree in Mechanical Engineer, Electrical Engineering, Engineering Technology, IT, Computer Science, or a related field from an accredited college or university, qualified interns will have:
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
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Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.
We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location-aware applications.
Program Overview & Location
Are you a driven and talented individual looking for the place to do your best work while developing into an impactful leader? Look no further than the Acuity Brands Internship Program!
The Acuity Brands Internship Program is a 10–12-week experience (May – August, 40 hours/week) designed to develop high-potential candidates into leaders through hands-on experiences that connect interns’ strengths and interests with the needs of the business. In addition to making an impact through your participation in key projects and transformative processes, you will have an opportunity to mentor and network with leaders throughout Acuity Brands.
We prefer that interns only have one or two semesters left in their degree program so they can be considered for our Leadership Program immediately following the completion of the internship. Our Leadership Program is a full-time, entry-level rotational program that allows recent graduates to explore different areas within a functional area. These experiences enable young talent to grow their skill set and network within the company while figuring out what they are passionate about early in their careers.
This role works onsite full time in Washington, MO.
Primary Responsibilities Include
While specific projects and activities may vary, you can expect to:
- Respond to technical questions from customers pertaining to the use of KE2 Therm controllers
- Assist in troubleshooting refrigeration, electrical, and communication issues related to the controllers and communication accessories
- Listen to customer requirements or challenges and recommend product solutions for their application
- Ensure that customers receive quality and necessary support to solve their problems
- Collaborate with product development to assist in identifying of customer requirements related to the product
- Assist in the development of product training and application support programs
- Assist in review of competitive analysis of product lines
- Assist in the development of product literature, technical bulletins, and installation instructions
- Create articles and populate knowledge base to assist our customers
- Update the customer database (CRM) and log internal notes following customer email/phone conversations
- Contribute to the improvement of available tools and internal processes used by the support team
- Keep up to date with new technologies and products in the field related to KE2 Therm controls and the industry
- Attend sales conferences and trade shows as required
- Provide field support, if required
- Periodically assist in covering after hours on-call emergency support
In addition to currently pursuing a Bachelor’s degree in Mechanical Engineer, Electrical Engineering, Engineering Technology, IT, Computer Science, or a related field from an accredited college or university, qualified interns will have:
- Relevant internship or project experience
- A minimum GPA of 3.0
- Proficiency with Microsoft Office tools (Word, Excel, PowerPoint)
- Strong written and verbal communication skills
- Proven problem-solving capabilities
- Strong time management and prioritization skills
- Experience leading teams or organizations
- Availability to travel based on business needs
Please click here and here for more information.
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
E-Verify Participation Poster
e-verify.gov
eeoc.gov
