What are the responsibilities and job description for the Physical Therapy Front Desk Spec position at Acupuncture & Physical Therapy Spec.?
Our Front Desk Receptionist is a key member of our team and is the face of our company when patients come to our clinic! We are looking for a proactive go-getter who is friendly and welcoming.
This position is best suited for someone who is energetic, outgoing, skilled at multitasking, and thrives in a fast paced environment!
Responsibilities include intaking patients, collecting payments, incoming and outgoing phone calls, discussing insurance payments with patients, assisting patients, communicating needs between patients and providers, communicating needs with our billing and authorization teams, etc...
Port Orange M-W-F 7:45 am-5pm
Ormond Beach T-TH 7:45 am-5pm
Requirements:
·Must be able to work well with others in a team environment
·Must be able to communicate effectively with patients and staff
·Must be able to multitask in a fast paced environment
·Must be able to work in a fast paced environment while maintaining a calm demeanor
·Must be able to work independently as well as part of a team
·Must be able to prioritize tasks according to importance
·Must have excellent communication skills, verbal and written
·Must have excellent organizational skills with attention to detail and ability to follow through on tasks
·Must have excellent time management skills with ability to multi-task and prioritize work according to urgency
·Must be able to maintain composure under pressure in stressful situations (e.g., during emergencies)Our Front Desk Receptionist is a key member of our team and is the face of our company when patients come to our clinic! We are looking for a proactive go-getter who is friendly and welcoming.
This position is best suited for someone who is energetic, outgoing, skilled at multitasking, and thrives in a fast paced environment!
Responsibilities include intaking patients, collecting payments, incoming and outgoing phone calls, discussing insurance payments with patients, assisting patients, communicating needs between patients and providers, communicating needs with our billing and authorization teams, etc...
Requirements:
·Must be able to work well with others in a team environment
·Must be able to communicate effectively with patients and staff
·Must be able to multitask in a fast paced environment
·Must be able to work in a fast paced environment while maintaining a calm demeanor
·Must be able to work independently as well as part of a team
·Must be able to prioritize tasks according to importance
·Must have excellent communication skills, verbal and written
·Must have excellent organizational skills with attention to detail and ability to follow through on tasks
·Must have excellent time management skills with ability to multi-task and prioritize work according to urgency
·Must be able to maintain composure under pressure in stressful situations (e.g., during emergencies)Responsibilities:
- Greet and welcome patients and visitors at the front desk
- Register patients and verify their personal and insurance information
- Schedule appointments and manage the appointment calendar
- Answer phone calls and address patient inquiries or direct them to the appropriate department
- Collect co-pays, deductibles, and outstanding balances
- Maintain patient records and ensure accuracy of information
- Assist with medical administrative support tasks as needed
Qualifications:
- Previous experience as a Front Desk Agent or Medical Receptionist preferred
- Knowledge of medical terminology and systems such as eClinicalWorks, Eaglesoft, or Epic
- Excellent customer service and communication skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Proficient in computer skills, including Microsoft Office Suite
As a Front Desk Agent, you will play a crucial role in providing exceptional patient service and ensuring the smooth operation of the medical office. If you are a detail-oriented individual with excellent communication skills and a passion for delivering outstanding customer service, we would love to hear from you. Join our team and contribute to making a positive impact on patients' lives.
Please note that this is not an exhaustive list of responsibilities and qualifications. Additional duties may be assigned based on the needs of the medical office.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) 2% match
- 401(k) matching
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Medical Specialty:
- Physical & Rehabilitation Medicine
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Port Orange, FL 32128 (Required)
Ability to Relocate:
- Port Orange, FL 32128: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19