What are the responsibilities and job description for the Auto Parts Counter Person position at Acura of Valley Stream?
We are seeking a knowledgeable and customer-focused Auto Parts Counterperson to join our team. The successful candidate will be responsible for assisting customers in identifying and purchasing the appropriate automotive parts and accessories for their vehicles. This role requires excellent customer service skills, a solid understanding of automotive systems, and the ability to manage inventory effectively.
Key Responsibilities:
- Greet customers promptly and courteously.
- Identify and source the correct auto parts and accessories based on customer needs and vehicle specifications.
- Provide expert advice on automotive parts, including compatibility, performance, and installation.
- Process customer transactions efficiently, including cash, credit, and special orders.
- Maintain an organized and clean parts counter and stock area.
- Manage inventory, including ordering, receiving, and stocking parts.
- Assist in the preparation and delivery of parts orders to customers.
- Handle returns and warranty claims according to company policies.
- Maintain up-to-date knowledge of automotive products and industry trends.
- Collaborate with service technicians to ensure parts availability and timely delivery for vehicle repairs.
- Provide exceptional customer service to foster repeat business and customer loyalty.
Qualifications:
- High school diploma or equivalent; additional automotive training or certification is a plus.
- Previous experience in auto parts sales or a related field.
- Strong knowledge of automotive parts and systems.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficiency with computer systems and point-of-sale software.
- Attention to detail and strong organizational skills.
- Physical ability to lift and carry heavy parts as required.
Working Conditions
- Work is performed in a retail and warehouse environment.
- Regularly required to stand, walk, and use hands to handle or move objects
- May be required to work evenings, weekends, and holidays as needed.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Work Location: In person
Salary : $17 - $22