What are the responsibilities and job description for the Logistics Specialist position at ACV Auctions?
What you will do :
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Dispatch assignments to field staff. Coordinate inspection services between internal and external customers.
- Utilize systems to coordinate services and streamline logistics operations for customers and internal stakeholders.
- Reapportion and monitor assignments based on time, distance, and inspection type analytics.
- Partner with the Field Analysts to optimize inspector utilization.
- Confer with internal / external customers to resolve issues, answer requests, and provide ETAs and updates.
- Review various reports to ensure service level agreements are handled competently and efficiently.
- Build and maintain customer satisfaction with the products and services offered by the organization. Provide excellent service to internal and external customers and stakeholders.
- Perform additional duties as assigned.
What you will need :
Compensation : $21.00 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
Salary : $21