Sr Analyst Collections, Capital Operations

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Who we are:

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)
  
  

Who we are looking for:

The Sr Analyst, Collections is responsible for overseeing collections on defaulted accounts, developing strategic plans to mitigate risk, and negotiating settlement agreements with dealership partners. This role requires in-depth knowledge of the automotive industry and will be instrumental in assessing and managing default risks effectively. The Sr Analyst, Collections partners closely with internal teams to successfully drive the collections function for ACV Capital.

What you will do:

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Develop, implement, and manage effective collections strategies to recover outstanding amounts.
• Work closely with the Risk Team to ensure timely and efficient resolution of delinquent accounts.
• Develop and execute strategic plans to minimize default risks and optimize portfolio performance.
• Collaborate with cross-functional teams to align risk management strategies with company objectives.
• Identify and implement proactive measures to mitigate losses associated with default situations.
• Assess the financial health of dealership accounts and recommend appropriate actions.
• Negotiate and finalize settlement agreements with dealership partners to resolve default situations.
• Ensure that settlement terms are fair, reasonable, and aligned with company policies.
• Stay abreast of industry trends, market conditions, and regulatory changes affecting the automotive and floorplan lending sectors.
• Apply industry knowledge to inform risk assessments and strategic decision-making.
• Perform additional duties as assigned.
  
  

What you will need:

• Bachelor’s degree in finance, business, or related field.
• 5 years’ experience in risk management within the auto finance industry.
• 1-2 years’ experience supporting customers with complex and sensitive issues..
• Ability to read, write, speak and understand English.
• Proven experience in collections, strategic planning, and loss mitigation.
• Strong negotiation and settlement agreement skills.
• In-depth knowledge of the auto industry and floorplan lending practices.
• Excellent analytical and problem-solving abilities.
  
  

No immigration or work visa sponsorship will be provided for this position .

Our Values

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.

For information on our collection and use of your personal information, please see our Privacy Notice.

Apply Now