Manager, Access and Identity

Who we are looking for: #LI-RG1 The Mgr, Access & Identity plays a pivotal role in overseeing application access provisioning activities across ACV systems. This position is accountable for ensuring timely and efficient system access that aligns with business needs while meticulously documenting the request and approval process. The Mgr, Access & Identity also designs and manages standardized access roles, defining clear permissions for different job functions. This involves maintaining role-based access control frameworks, ensuring accurate and regular access privilege reviews in line with evolving business needs and security standards. This role also collaborates closely with ACV business partners to define, manage, modify, monitor, and assess users’ application access in adherence to SOX guidelines and company procedures. What you will do:•    Actively and consistently support all efforts to simplify and enhance the customer experience.•    Take ownership of the role-based access provisioning tool, oversee its functionality, and ensuring its alignment with access provisioning needs.•    Create strategic vision for Access Provisioning team.•    Identify and implement performance metrics, team goals and team objectives.•    Supervise the team that provides support to the maintenance and regular review of the access provisioning tool with system owners, ensuring accuracy, relevance, and optimal performance.•    Partner with IT and business to define and maintain the standardized Application Access Roles•    Apply approved access-provisioning requests promptly, managing additions, changes, or revocations of system access.•    Ensure comprehensive documentation for all system access requests, including user-request specifics and appropriate approvals from designated approvers.•    Enforce strict adherence to access-management policies and procedures, promptly escalating any issues or concerns to supervisors or the CIO.•    Exhibit a working understanding of system purposes and sensitive data points, escalating requests requiring senior leadership review.•    Provide end-user support, troubleshoot access issues, and ensure swift resolutions.•    Perform additional duties as assigned. What you will need:•    Ability to read, write, speak and understand English.•    Bachelor’s degree in IT or related field•    5 years’ experience in Helpdesk, IT, Access & Provisioning, or related•    1-2 years’ progressive leadership experience•    Experience in ERP application support and user provisioning•    Experience designing and implementing role based access models and deep knowledge of IAM or Role access management related tools (SailPoint or Okta)•    Proficiency in leadership and management skills.•    Experience working on an IT Helpdesk and responding to user requests•    Exceptional detail orientation•    Professional certification such as Certified Identity and Access Manager (CIAM) or Certified Identity Management Professional (CIMP)•    Strong technical skills, including experience with identity and access management solutions.•    Familiarity with best practices and compliance standards. Compensation: $103,000.00 - $129,000.00 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.#LI-AM3   No immigration or work visa sponsorship will be provided for this position

Salary : $103,000 - $129,000