What are the responsibilities and job description for the Broadcast Technician position at AD Digital?
As the Broadcast Technician, you will be responsible to:
§ Configuration, troubleshooting and operational testing in the customer's internal and external engineering systems in NY (cameras, lenses, lighting, microphones, associated cabling, among others).
§ Configuration, troubleshooting and operational testing on the client's edition computers in NY (AVID software) and their associated accessories.
§ Troubleshooting configuration and operation testing systems (LIVEU, TVU and other vendors) and selected file transfer applications.
§ Local technical interaction and support to the journalism team, with the help of the Brazilian remote technical team.
§ Support the Brazilian technical team in the interactions and eventual forwarding of defective equipment from the NY site authorized to resellers and suppliers in the USA.
§ Regular interaction with the Operations and Technical Support teams of the client in Brazil for reports on troubleshooting in progress, state of equipment systems and technical problems on the NYC website.
§ Interaction with other customer solver groups:
§ When the solution cannot be found locally, other solver groups and their other vendors are triggered by forwarding the call to the corresponding queues in the customer's ServiceDesk.