Associate Director, Performance (Hybrid)

Well established, award winning agency in downtown Chicago is searching for an Associate Director, Performance to join their team. This is a growth opportunity within an agency that represents a progressive office culture with many examples of internal promotions and progressive benefits, including unlimited PTO and remote work reimbursement.

Responsibilities

• Lead strategy and execution across digital campaigns focused in paid social, paid search and programmatic, driving performance through strategic execution, optimization, and reporting.
• Provide clear strategic direction to develop and implement plans and tactics that are continuously optimized to meet key business objectives and KPIs.
• Lead and manage a growing team of digital channel specialists, fostering a collaborative, learning-oriented environment while offering consistent leadership and support.
• Engage with clients to build strong, in-depth relationships, understanding their business goals and marketing objectives, with a focus on paid social. Present regularly to clients on campaign performance and strategy.
• Manage the preparation and distribution of campaign performance reports, sharing insights with internal teams to ensure alignment and progress.
• Ensure that forecasting and budgeting for all channel activities are carefully managed and optimized for maximum efficiency.
• Facilitate the development of standard methodologies to enhance operational processes within the team and agency.
• Collaborate closely with other internal departments and account teams to design and execute fully integrated digital campaigns.
• Demonstrate exceptional attention to detail, diligence, and adherence to best practices throughout every stage of the campaign lifecycle.
  
  

Requirements

• 6-8 years of relevant digital media investment experience inclusive of programmatic, paid search, paid social and Retail Media Network a plus, from either an agency or clientside.
• Extensive client-facing experience with a proven track record in relationship management.
• Prior experience in managing and mentoring a team, including the ability to train and develop junior staff while acting as a coach and leader.
• Proficiency in providing high-level insights and analysis across key performance indicators (KPIs) and other performance metrics.
• Deep knowledge of digital media platforms and their advertising capabilities.
• Strong organizational skills, with the ability to prioritize, multi-task, delegate, and manage time effectively.
• Analytical and problem-solving skills, combined with strong written and verbal communication abilities.
• Passionate about staying current with digital marketing strategies, trends, and best practices within the evolving digital landscape.
• Strategy and execution experience with The Trade Desk, Google Ads, CM360, Meta, etc.
• Expertise in MS Office tools, particularly Excel, PowerPoint, and Word