What are the responsibilities and job description for the Field Services IT Technician position at AD Solutions?
At AD Solutions, we specialize in helping businesses operate more efficiently through cutting-edge workplace technology—including Sharp multifunction copiers, printers, IT infrastructure, and VOIP systems. Our Field Services team ensures that these solutions are delivered and installed seamlessly, helping clients hit the ground running.
We’re looking for a hands-on, tech-savvy Field Services IT Technician to join our growing deployment team. This role is ideal for someone who enjoys working directly with internal team members and clients, solving technical problems, and taking pride in a job well done—from setting up printers on secure networks to installing VOIP phones and configuring routers.
Location: Orlando, FL 32805
Schedule: Monday–Friday, normal business hours
What You’ll Do
We’re committed to growing the next generation of IT and field tech leaders. You’ll gain experience with the latest in workplace technology, receive mentorship from senior technicians, and be supported with training and certifications to advance your career.
Perks & Benefits:
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We’re looking for a hands-on, tech-savvy Field Services IT Technician to join our growing deployment team. This role is ideal for someone who enjoys working directly with internal team members and clients, solving technical problems, and taking pride in a job well done—from setting up printers on secure networks to installing VOIP phones and configuring routers.
Location: Orlando, FL 32805
Schedule: Monday–Friday, normal business hours
What You’ll Do
- Install and configure Sharp copiers, printers, VOIP phones, and other workplace technology at client sites
- Deploy and troubleshoot network hardware such as routers, switches, and wireless access points
- Test, connect, and ensure devices are properly communicating with the client’s network and systems
- Deliver outstanding customer service and provide basic training to end-users on new systems
- Maintain thorough documentation of completed installations and technical configurations
- Travel locally to customer locations using a company-provided vehicle
- 1-3 years of IT or technical field service experience, preferably with office hardware or networking
- Familiarity with installing and configuring copiers, printers, or VOIP devices
- Experience in IT deployments, installations, or large-scale and small rollouts
- Proficiency in networking, hardware configurations, and system integrations
- Experience working with routers, switches, and firewalls
- Strong communication and customer service skills
- Willingness to learn and grow in a fast-paced, tech-forward environment
- A certification is welcomed
- Valid driver’s license and ability to lift/install large office equipment
We’re committed to growing the next generation of IT and field tech leaders. You’ll gain experience with the latest in workplace technology, receive mentorship from senior technicians, and be supported with training and certifications to advance your career.
Perks & Benefits:
- Full benefits – Medical, Dental, Vision, and 401(k) with company match
- Paid holidays and PTO to support work-life balance
- Career growth opportunities within a rapidly expanding company
- A team culture built on innovation, service excellence, and continuous learning
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