What are the responsibilities and job description for the Customer Service Specialist position at Ad-Vance Talent Solutions?
Customer Service Specialist
$18.70/HR
Sanford, FL
Temporary Position - 8 weeks or longer
Overview:
We are seeking a dedicated and compassionate Customer Service Specialist to join our team on a temporary basis. This role is critical in providing assistance to community members applying for rent, mortgage, and utility assistance. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work closely with individuals in need.
Key Responsibilities:
- Provide in-person support to walk-in clients, assisting with the completion of online applications.
- Scan, upload, and manage documents required for applications.
- Answer phones and assist callers with inquiries.
- Work closely with clients to ensure accurate and thorough application submissions.
- Offer guidance and support to clients navigating the process for rent, mortgage, and utility assistance.
Minimum Requirements:
- High school diploma or GED.
- At least one year of in-person customer service experience.
- Strong computer skills, with a focus on Microsoft Windows.
- Ability to empathize and work effectively with individuals in need.
Desired Skills:
- Excellent verbal and written communication skills.
- Attention to detail and organizational skills.
- Experience with online forms or document management is a plus.
Join us in making a difference for our community members in need. Apply today!
IND3
Salary : $19
