Program Supervisor-Foster Care

Summary: The Program Supervisor supervises casework services under the supervision of Director of Child Welfare Services.

Reporting Relationship:

Reports To: Director of Child Welfare Services

Supervises (Position Title): Social Service Workers, Case Aides, Support Staff

Principle Duties / Responsibilities:

• Provides direct supervision and directions to caseworkers, team leaders and other associated positions related to the function.
• Reviews and assist staff in the completion of assignments such as Administrative Case Reviews, Progress Reports, Treatment Plans, Service Plans, etc. to ensure compliance with Ada S. McKinley Foster Care Services and the Department of Children and Family Services requirements.
• Compiles weekly Board of Director’s Report, weekly staff work schedule, monthly mileage, and monthly calendar, etc. to be submitted to the Manager.
• Supervises and evaluates caseworkers.
• Conducts interviews and makes recommendations on hiring.
• Provides expertise and technical leadership to caseworkers regarding program services.
• Conducts in-service training, participates in agency seminars and professional group meetings.
• Is on-call for client emergencies and telephone calls on a rotating schedule. On call is 24-hours duty.
• Represents the agency to community and to other social service organizations.
• Must report incidents of alleged child abuse and/or neglect.
• Coordinates and conducts Case Review conferences.
• Works with the manager on program development ideas.
• Often requires frequent traveling.

Job Requirements:

Requirements:

• MSW or master’s in social service or related field 
• Two years of supervisory experience.
• Child welfare experience preferred. Must be eligible for LCSW, LSW, LPHA, or QMHP.
• Must pass Childcare Act (CCA) Child Endangerment Risk Assessment Protocol (CERAP) Foster Family Homes (FFH/Rule 402) and Child Welfare Employee Licensure Exam (CWEL). Must also complete Inter-Ethnic Placement Act (IEPA) training.

Knowledge/Skills/Abilities (K/S/A):

• This position requires the individual demonstrate the experiences, beliefs, attitude and awareness that indicate cultural sensitivity to the client population served.
• This position requires the individual possess the ability to partner with clients individually and/or in family to help them mobilize resources and build resilience.
• This position requires the individual possess the ability to coordinate effectively with other team members, other Agency resources and outside services in addressing client needs.
• This position requires the individual possess an understanding of evidence-informed practices, engagement strategies, boundary setting, concurrent documentation, working in a community setting, organizing, motivational interviewing, and family systems.
• Ability to partner with clients individually, in family, to help them mobilize resources and their inner capacity to address problems they face.
• Ability to coordinate effectively with other team members, other Agency resources and outside services in addressing client needs.
• Ability and willingness to meet travel requirements.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

While performing the duties of this job, the employee is subject to sitting, walking, and standing for prolonged periods; frequently pushes, pulls, grasps, feels, and occasionally stoops, kneels, crouches, or crawls. The employee frequently is required to use manual and finger dexterity and eye-hand coordination when working with persons served and handling office, medical, or household equipment. The employee is subject to assist and lift up to 50 pounds with varying amounts of assistance on a recurring basis. The employee is required to have corrected vision and hearing within normal range and the ability to operate a motor vehicle. Must have the ability to perform CPR and CPI. Occupational exposure to blood, body fluids, and infectious substances, including communicable diseases, when performing personal care (Category III). Occasional exposure to cleaning agents and disinfectants.

Environmental Conditions: While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually loud.

Disclaimer: The intent of this job description is to provide a representative level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.