Homebased Service Facilitator/SDA

Job Title: Home-Based Waiver Self-Directed Assistant

Reports To: Regional Director

Location: Chicagoland Area

Caseload: 60 Clients

Job Summary

The Home-Based Waiver Self-Directed Assistant (SDA) is responsible for providing comprehensive support services to individuals enrolled in the Home-Based Waiver Program. This role involves assisting individuals and their families in navigating self-directed services, ensuring compliance with state and federal regulations, and coordinating resources that enhance the quality of life for participants. The SDA will manage a caseload of 60 clients and work closely with the Regional Director to ensure the delivery of high-quality, person-centered services.

Essential Duties And Responsibilities

• Maintain an active caseload of 60 clients.
• Demonstrate the ability to relate to persons with developmental disabilities and their families in a manner that strengthens, promotes, and empowers the individual in determining the most effective use of resources to meet his/her life span and preferences, regardless of the severity of the disability.
• Serve as the primary point of contact for assigned clients and their families, ensuring they receive appropriate support and guidance in self-directed services.
• Develop, implement, and monitor individualized service plans (ISPs) in collaboration with clients, guardians, and interdisciplinary teams.
• Assist families in understanding and utilizing self-directed funds for services such as personal support workers, therapies, respite care, and other eligible expenses.
• Provide education and training to clients and their families on policies, procedures, and available resources.
• Ensure compliance with Medicaid Waiver program guidelines, state regulations, and organizational policies.
• Conduct regular check-ins, home visits, and assessments to evaluate the effectiveness of services and address any concerns.
• Assist with hiring, training, and managing Personal Support Workers (PSWs) as needed.
• Maintain accurate and up-to-date records, case notes, and documentation in accordance with program requirements.
• Advocate for clients by collaborating with service providers, community agencies, and state officials to ensure necessary supports are in place.
• Participate in team meetings, training sessions, and professional development opportunities.
• Address crises and emergency situations promptly, coordinating with appropriate resources for resolution.
  
  

Qualifications And Requirements

• Bachelor's degree in social work, Human Services, Psychology, Special Education, or one-year experience as a QIDP.
• Experience working with individuals with disabilities, Medicaid Waiver programs, or self-directed services.
• 1 year experience with working with state and federal regulations governing Home-Based Waiver services.
• Valid driver’s license, reliable and insured transportation, and willingness to travel for home visits and meetings.
• Ability to pass background checks and meet any state-mandated training requirements.
  
  

Knowledge, Skills, And Abilities

• Strong case management, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills to effectively support clients and families.
• Ability to work independently while maintaining accountability and meeting deadlines.
• Proficiency in Microsoft Office Suite and electronic case management systems.
• Ability to solve practical problems and deal with various concrete variables in situations with limited standardization.
• Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
• Work is performed in a hybrid setting, including office, home-based visits, and community locations.
• Requires travel within assigned regions.
• Occasional evening or weekend work may be required based on client needs.
  
  

Mental/Physical Demands: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence and to present information in one-on-one and small group situations. While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Environmental Conditions: The noise level in the work environment is usually moderate. Duties are performed in a typical office environment. No unusual or adverse working conditions exist.

Equal Opportunity Employer Statement

Ada S. McKinley is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences.

This job description outlines the essential functions and qualifications for the Home-Based Waiver Self-Directed Assistant position. Additional duties and responsibilities may be assigned based on organizational needs.