MEDICAL OFFICE - FRONT DESK RECEPTIONIST

MEDICAL OFFICE - FRONT DESK RECEPTIONIST

Adagio Health Inc is looking to hire (1) one full-time Medical Office Front Desk Receptionist

A DAY IN THE LIFE OF A MEDICAL OFFICE FRONT DESK RECEPTIONIST

As the welcoming face of Adagio Health's clinical office, the Front Desk Receptionist ensures every client and visitor feels valued from the moment they arrive. Your day revolves around creating a positive first impression through warm greetings, efficient service, and attentive support. Tasks may include managing a steady flow of phone calls, scheduling appointments with precision, assisting clients with check-in and payment processes, and keeping the reception area tidy and inviting. You'll collaborate closely with clinical and administrative teams to maintain seamless operations while addressing inquiries with professionalism and empathy.

Essential Duties and Responsibilities:

• Greet and welcome clients and visitors in a friendly and professional manner
• Answer incoming calls, direct inquiries, and take messages
• Schedule and confirm appointments, verify insurance information, and collect co-payments
• Schedule outside referrals/diagnostic appointments
• Maintain accurate and up-to-date client records, both electronically and in paper format
• Ensure the reception area is clean, organized, and well-stocked with supplies
• Assist with administrative tasks such as filing/scanning, data entry, transfer/obtaining of medical records, and photocopying
• Complete patient check-out, ensuring that billing has been completed according to the fee ticket
• Print specimen labels/shipping labels
• Maintain confidentiality of patient information in accordance with HIPAA regulations

VETERANS ENCOURAGED TO APPLY
United States military veterans possess a wealth of experience that translates seamlessly into this role. Your service in positions such as Administrative Specialist, Personnel Services Coordinator, Logistics Clerk, Command Post Operator, or Unit Administrative Manager equips you with skills critical to front desk success, including:

• Organizational excellence (e.g., managing records, coordinating schedules, or maintaining operational readiness).

• Clear communication and professionalism (honed through interactions with personnel, leadership, or the public).

• Adaptability under pressure (experience in dynamic environments requiring quick problem-solving).

• Confidentiality and protocol adherence (vital in handling sensitive information).

If your background includes administrative support, customer-facing roles, or resource coordination-whether in an office, medical facility, or field setting-we value your disciplined approach and dedication to service. Highlight how your military training in teamwork, efficiency, and attention to detail prepares you to uphold our standards of care and operational excellence.

Adagio Health proudly recognizes the leadership, reliability, and commitment to service that veterans bring to our team.

QUALIFICATIONS FOR A MEDICAL OFFICE - FRONT DESK RECEPTIONIST

• High school diploma or equivalent.
• Minimum of 1-2 years previous experience in a customer service or medical office reception role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in basic computer programs (Microsoft Office, scheduling software)
• Ability to multitask and work independently in a fast-paced environment.
• Bilingual (English/Spanish) a plus.

WHAT MAKES ADAGIO HEALTH A GREAT PLACE TO WORK?

Adagio Health offers daylight hours with no nights, weekends, or holidays. We offer affordable healthcare and insurance coverage, a 403(b)-retirement plan with immediate vesting in Adagio's contribution, and professional development reimbursement.

ABOUT ADAGIO HEALTH INC.

For over 50 years, Adagio Health (AH) has provided health, wellness, & nutrition services in Pennsylvania (PA). Today, the organization serves approximately 100,000 patients & clients annually. While women's health is a primary focus for the organization, reproductive health, breast & cervical cancer screening, & preventive health services are also offered to men, teens, members of the LGBTQ community, & anyone in need of care in a welcoming, confidential setting. AH operates 9 medical offices in western PA that also address social determinants of health such as food insecurity, behavioral health, & care navigation; manages the Women, Infants & Children (WIC) program in 5 PA counties; promotes tobacco/vaping prevention & cessation; oversees breast & cervical cancer screening & treatment programs across PA; & empowers local communities to address nutritional, reproductive, & behavioral health; positive relationship building; & life skills through an array of clinical & education programs.

READY TO JOIN OUR NONPROFIT COMMUNITY HEALTH TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job with our nonprofit community health organization, please complete a full application on our company website using the link: https://adagiohealth.isolvedhire.com/jobs/.

Adagio Health strives to create a culture where every employee feels respected and included. We believe teams with diverse backgrounds, experiences and perspectives create better outcomes. We want every employee, regardless of their role in the organization, to have a sense of pride and belonging and a shared commitment to excellence. We make employment decisions based on job related criteria, regardless of age, sex, race, gender identity or expression, color, national origin, sexual orientation, or any other non-work-related criteria. EEO/M/F/D/V employer.