Host

The Host/Hostess is the face of our restaurant, responsible for creating a positive first impression for all guests. This role involves managing reservations, greeting guests, seating them efficiently, and ensuring a smooth and enjoyable dining experience.

Key Responsibilities:

· Greet guests warmly and professionally as they enter the restaurant.

· Manage reservations, both in-person and over the phone, with accuracy and efficiency.

· Provide accurate wait time estimates and manage the waiting area effectively.

· Answer guest inquiries and address concerns in a timely and professional manner.

· Ensure a clean and inviting entrance area.

· Provide menus and answer any initial questions guests may have.

· Seating & Operations:

· Optimize seating to ensure even workload for wait staff.

· Guide guests to their tables, ensuring a smooth and efficient seating process.

· Maintain an organized and accurate seating chart.

· Monitor restaurant activity and adjust seating arrangements as needed.

· Assist with opening and closing duties, as needed.

· Teamwork & Communication:

· Collaborate effectively with other front-of-house staff, including servers and bartenders.

· Communicate guest needs and preferences to the waitstaff.

· Maintain a positive and professional attitude, even during busy periods.

· Assist with side work as needed, such as cleaning, stocking, and folding silverware.

· Additional Responsibilities:

· Learn and memorize the menu and daily specials.

· Be knowledgeable about restaurant policies and procedures.

· Handle customer complaints or issues in a professional and timely manner.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a restaurant setting, particularly in a host/hostess role, preferred.
• Excellent customer service and communication skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced and dynamic environment.
• Ability to stand and walk for extended periods of time.
• Ability to work effectively as part of a team.
• A positive and outgoing personality.
• Ability to handle customer complaints or issues in a professional and timely manner.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift

Work Location: In person

Salary : $16 - $20