What are the responsibilities and job description for the Scheduling/Service Agent position at Adam's Pest Control Inc?
Are you an enthusiastic individual with excellent customer service, phone, and organizational skills? No sales quotas or outbound calls—sales happen when customers seek our service. Join our team for an exciting career, where you'll be part of a vibrant and friendly atmosphere in a growing and stable company!
Adam’s Pest Control - Medina office, is currently hiring a full-time Scheduling/Service Agent. Adam's is a family-owned and operated business with over 50 years of continuous growth! We are committed to friendly service, effective solutions, and 100% customer satisfaction.
Location:
Medina,, MN - Up to one day working at home a week after the training period
Position Type:
Full-Time • Hourly Commission Incentives For New Sales • Non-Exempt
Benefits:
Hourly Commissions (no quotas or outbounds sales)
Health, Dental, Vision, & More
PTO, Paid Holidays, and Sick Leave
General Tasks:
Sell services from inbound calls
Plan and schedule services as necessary
Manage & optimize Technician schedules and routes
Build customer relationships
Administer customer satisfaction records
Contact customers to respond to inquiries
General Requirements:
High School Diploma or GED equivalent
Minimum of 2 years customer service experience preferred
Proficient computer and phone skills
Excellent typing skills (at least 40 WPM)
Background in telecommunications is highly preferred but not required
Ability to pass a drug screen and criminal background check
Hours:
8:00 AM to 5:00 PM, Monday - Friday
Rotating Monthly Saturdays from 8:00 AM to 12:00 PM (only for peak season April-September)
Interested applicants must be flexible and able to work as early as 7:00 am and/or as late as 6:00 pm at least one day per week during peak season.
This role does provide some flexibility.
About Adam’s Pest Control:
Adam’s Pest Control is a familiar brand with an excellent reputation. We are known throughout Minnesota and nationally for our innovation and solid leadership. We are a family-owned business and the owners play an active role in the daily operations. We enjoy all of the advantages of being a larger pest control company, but are small enough that the owners know your name. Our culture celebrates victories, helps one another succeed, and believes that a continually growing Adam’s creates more opportunities for individual development and advancement. We think it is a pretty great place to work and invite you to join us!
Fill out our quick and easy 5-minute application. You should hear from our team within one business day.
Adam’s Pest Control is an AA/EEO employer.
