What are the responsibilities and job description for the Scheduling/Service Agent position at Adam's Pest Control Inc?
Are you a passionate individual with excellent customer service and organizational skills looking for a role with endless growth opportunities? If so, this is the position for you! No sales quota or outbound calls - sales happen organically when customers seek our service. As a member of our team, you’ll have room to grow, develop new skills and advance in a supportive environment that encourages your success.
Join our dynamic team and kickstart an exciting career!
Adam’s Pest Control - Nisswa office, is currently hiring a full-time Scheduling/Service Agent. Adam's is a family-owned and operated business with over 50 years of continuous growth! We are committed to friendly service, effective solutions, and 100% customer satisfaction.
Location:
Medina, MN - Up to one day working at home a week after the training period
Position Type:
Full-Time • Hourly Commission Incentives For New Sales • Non-Exempt
Benefits:
Hourly Commissions (no quotas or outbounds sales)
Health, Dental, Vision, & More
PTO, Paid Holidays, and Sick Leave
General Tasks:
Sell services from inbound calls
Plan and schedule services as necessary
Manage & optimize Technician schedules and routes
Build customer relationships
Administer customer satisfaction records
Contact customers to respond to inquiries
General Requirements:
High School Diploma or GED equivalent
Minimum of 2 years customer service experience preferred
Proficient computer and phone skills
Excellent typing skills (at least 40 WPM)
Background in telecommunications is highly preferred but not required
Ability to pass a drug screen and criminal background check
Hours:
8:00 AM to 5:00 PM, Monday - Friday
Rotating Monthly Saturdays from 8:00 AM to 12:00 PM (only for peak season April-September)
Interested applicants must be flexible and able to work as early as 7:00 am and/or as late as 6:00 pm at least one day per week during peak season.
This role does provide some flexibility.
About Adam’s Pest Control:
Adam’s Pest Control is a familiar brand with an excellent reputation. We are known throughout Minnesota and nationally for our innovation and solid leadership. We are a family-owned business and the owners play an active role in the daily operations. We enjoy all of the advantages of being a larger pest control company, but are small enough that the owners know your name. Our culture celebrates victories, helps one another succeed, and believes that a continually growing Adam’s creates more opportunities for individual development and advancement. We think it is a pretty great place to work and invite you to join us!
Fill out our quick and easy 5-minute application. You should hear from our team within one business day.
Adam’s Pest Control is an AA/EEO employer.
