What are the responsibilities and job description for the Customer Service Rep. position at Adams Communications Co?
CUSTOMER CARE ASSOCIATE
Adams Publishing Group (APG) is building an exceptional Customer Care team throughout our major markets. Don't live near this city? You may be able to work in any of our 100 locations. For a complete list of APG offices log onto adamspg.com / markets / .
APG provides complete news and multimedia products to more than 34 million people within the local communities being served.
APG is seeking Customer Care Associates to provide superior service and an overall positive customer experience for subscribers of all 100 APG locations.
APG offers a competitive hourly wage, plus bonus, for local candidates working on-site.
This is a part-time position that looks to employ a person for 25-28 hours a week.
Primary Responsibilities
- Provide the highest level of customer service and satisfaction
- Listen to customer concerns and handle complaints in a professional and timely manner
- Review and update customer accounts and transactions while resolving issues
Requirements
Interested and qualified candidates can email resumes to the Customer Care Manager : mbhemby@apgcustomercare.com
No phone calls please.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Learn More
