What are the responsibilities and job description for the Diversion Program - Client Manager position at Adams County Colorado?
What Success Looks Like In This Job
The mission of the District Attorney’s Office is to keep the community safe and to make the criminal justice system better through the fair and ethical prosecution of criminal offenders, while seeking justice for victims of crime.
The District Attorney’s Office seeks a Diversion Client Manager staff member to serve juvenile and adult clients in our Diversion Program. The Diversion Unit is part of the 17th Judicial District Attorney’s Office (Adams & Broomfield Counties) and operates as an alternative to formal felony and misdemeanor case filing. This position will supervise clients, provide case management, completing intakes, case planning, referring to services based on Risk Need Responsivity.
Examples of Duties for Success
Case Management Duties
- Receives cases and implements Individual Case Plans for every individual referral, which determines, based on progress, the length of time that the person is in Diversion.
- Follows Risk Needs Responsivity principles.
- Refer clients to relevant services in the community such as therapy, medication management, employment services, community service.
- Manages files to ensure progress notes and documentation and records consistent with departmental policies and local, state, and federal rules and regulations.
- Maintain relationships with non-profit programs, treatment providers, housing advocates, families, clients, and other community resources.
- Cultural informed lens when working with staff and clients.
- A commitment to seeking justice, preserving community safety, and making the criminal justice system better.
To be successful, our ideal candidate should have the following knowledge, skills, and abilities:
- Ability to deliver evidenced based services with fidelity to the practice such as Motivational Interviewing, criminogenic risk assessment, and skills development and practice with clients.
- Skill in assessment tools, such as the SPIn, YASI, and DVRNA
- Ability to critically evaluate criminogenic risk, need, and protective factors.
- Knowledge of Team Decision Making (TDM) or Multi-Disciplinary (MDT) principles and practices.
- Knowledge in the development and implementation of case plans with clients to assist them in achieving measurable objectives and/or goals.
- Knowledge of addiction, co-occurring, and trauma informed care treatment standards.
- Skill in exercising initiative, judgment, creativity, and decisiveness to facilitate problem solving and the accomplishment of organizational goals and objectives.
- Ability to think outside the box and meet clients where they’re at with respect and dignity.
- Ability to remain client centered and hold clients accountable with compassion.
- Knowledge of Microsoft Office (particularly Excel), as well as experience using web-based software and/or assessment products.
- Ability to quickly develop rapport with adults and young adults.
- Skill to manage time with a knack for flexibility when supporting peers.
- Knowledge of emotional intelligence to defuse conflict, improve relationships with colleagues and clients, and overall wellbeing of self and others.
- Ability to work within a fast-paced environment with flexibility; meet deadlines and accept directions on given assignments.
- Ability to have learning agility, adapt to changes, adjust to learning styles, and offer resources during change.
Qualifications for Success
Minimum Requirements
Training and Experience:
- A bachelor’s degree in one of the human behavioral science fields or five years of case management experience
- One year of full-time professional client management
Highly Desirable Requirements:
The ability to speak, read and write Spanish with proficiency.
Certified Addiction Technician (CAT)
A resume and cover letter are required for consideration for this position.
The 17th Judicial District Attorney’s office serves both Adams and Broomfield Counties. As such, this position may require travel between the Broomfield and the Brighton District Attorney’s Offices, as well as the Human Services Center in Westminster.
Adams County complies with Colorado’s Job Application Fairness Act (“JAFA”). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant’s age, date of birth, or dates or attendance or graduation.
