Children and Family Services Deputy Division Director

We have two opportunities for a Deputy Director: PROGRAM and SUPPORT

What Success Looks Like In This Job

The Children and Family Services (CFS) Deputy Division Director – PROGRAM position leads, administers, and manages child welfare program operations for the Adams County Human Services Department’s Children and Family Services Division. Program operations includes the entire child welfare continuum from assessment through ongoing/permanency. This position provides program oversight; budget management; leadership of program managers; program development; legislative, regulatory, and policy review, analysis, and implementation; personnel management and strategic planning and goal development/attainment. Works in close collaboration with the CFS Deputy Division Director – SUPPORT position as well as the CFS Division Director to identify strengths/gaps in program practices and provides leadership to identify emerging practices and systemic changes to improve programming and practice.

The Children and Family Services (CFS) Deputy Division Director – SUPPORT position leads, administers, and manages child welfare support operations for the Adams County Human Services Department’s Children and Family Services Division. Support operations includes Client Services (contracts, Core and child welfare services such as the Internal Treatment Team, Family Time and Life Skills, Chafee, and Family Engagement), Placement Services and Support (foster care/placement programs, kinship care, and Family Search and Engagement), Professional Standards (learning and development, internship program, quality assurance, and clerical), and Prevention (hotline/screening, prevention, Adams County Collaborative Management Program, family search and engagement, and adult protection/aging services). This position provides program oversight; budget management; leadership of child welfare support managers; program development; legislative, regulatory, and policy review, analysis, and implementation; personnel management; community resource development; contract oversight and development; and strategic planning and goal development/attainment. Works in close collaboration with the CFS Deputy Division Director – PROGRAM position as well as the CFS Division Director to identify strengths/gaps in program practices and provides leadership to identify emerging practices and systemic changes to improve programming and practice.

Examples of Duties for Success

• Works closely with the CFS Division Director to provide overall leadership for the division. This includes program, practice, and workforce oversight, development, and support; budget management; allocation of resources; establishment, monitoring, and support of division outcomes; supporting strategic planning and change management; and collaborative work with the CFS Division Director and other Department leadership to lead the organization in the achievement of its goals and vision to build a culture of excellence.
• Works with child welfare programs (assessment through ongoing/permanency) managers and leaders in planning and developing goals, objectives, projects, and approaches to delivery of programs and services for the children, youth, and families served by the CFS Division.
• Develops and administers Division programs with federal, state, and/or county direction. This involves program design, fiscal affairs, policy development, procedure development, implementation, review, and accountability.
• When delegated or in the CFS Division Director’s absence, represents the Division in working with government and private sector leaders regarding service delivery and the integration and collaboration in the provision of child welfare services. Leaders include judges, law enforcement leaders, school system administrators, agency CEO’s, state human services managers, and other county child welfare directors.
• Responsible for day-to-day Division program functions (assessment through ongoing/permanency) and program performance as measured by state and county standards.
• Responsible for review, development, and implementation of programmatic (assessment through ongoing/permanency) policies/protocols/practice guidelines in response to new legislation or regulation (state memos), best practice, and/or Department/Division vision and direction.
• Assists in the development of strategic plans/priorities in conjunction with the CFS Division Director, the CFS Deputy Division Director – SUPPORT, the CFS Leadership Team, and other Departmental leadership.
• Consults with the CFS Division Director, the CFS Deputy Division Director – SUPPORT, and members of the CFS Leadership Team on a variety of management issues and solutions.
• Manages personnel for programs (assessment through ongoing/permanency) including recruitment and selection, performance management, professional development and support, supervision, direction, rewards and recognition, and morale enhancement.
• Reviews and analyzes programmatic work (assessment through ongoing/permanency) of the CFS Division to assess performance, develop proper reporting of services provided, and provide recommendations for changes to improve performance, processes, and deliverables.
• In collaboration with the CFS Division Director, ensures appropriate involvement and responses in and with the community, media, and other entities such that the Division and Department and its many programs are understood and presented appropriately and accurately.
• Provides exceptional customer service to all that are impacted by or work with the Division’s programs and services. This includes responsiveness, timeliness, accuracy, courtesy, professionalism, and high standards.
• Performs other related duties and responsibilities as required.

Qualifications for Success

• Knowledge of program administration and management experience in a large human services organization.
• Knowledge of management theories, techniques, and processes, and ability to manage, lead, guide, and direct personnel.
• Ability to develop, analyze, and administer multiple large projects at one time.
• Ability to provide effective leadership and work with others, including the ability to manage employee relations such as identifying issues, problems, and performance deficiencies and design effective corrective action strategies with managers and team members.
• Knowledge of human service practices and programs and child welfare practices, including federal and state laws, regulations, procedures and requirements regarding the health and welfare of children/youth.
• Knowledge of behavioral health issues and services, substance abuse, and family violence in the context of child welfare practice, as well as health care, environmental dangers, and other factors which influence the health and welfare of children, youth, and families.
• Skilled in leadership and management to create effective organizational structures, excellent practice outcomes, consistent practice and application of policy and procedures, and efficient processes.
• Ability to analyze, properly identify, and strategically solve problems using critical thinking and analytical skills.
• Ability to communicate clearly and concisely, both orally and in writing.
• Knowledge of and ability to utilize state, county, and agency management information systems.
• Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Ability to adhere to the county norms and values and the CFS’ Guiding Principles.

More Qualifications for Success

Experience:

• Six (6) years of progressively responsible experience in administration, management, project development, clinical administration, program management, or program evaluation.
• At least 2 years in high level supervisory/leadership roles.

Education & Training:

• A Bachelor's degree in administration, management, social work, human services or related field.
• A Master's degree in Human Services, Public Administration, or related field is preferred and may substitute 2 years’ required professional experience, excluding leadership roles.

Lived Experience: Lived experience includes child welfare system and/or juvenile justice system involvement.

The following are ways to for a candidate to qualify:

• 6 years of progressively responsible experience in administration, management, project development, clinical administration, program management, or program evaluation; 2 years of high level supervisory/leadership experience; bachelor’s degree.

OR

• 4 years of progressively responsible experience in administration, management, project development, clinical administration, program management, or program evaluation; 2 years of high level supervisory/leadership experience; master’s degree.

OR

• 4 years of progressively responsible experience in administration, management, project development, clinical administration, program management, or program evaluation; 2 years of high level supervisory/leadership experience; bachelor’s degree; 2 years of lived experience.

OR

• 2 years of progressively responsible experience in administration, management, project development, clinical administration, program management, or program evaluation; 2 years of high level supervisory/leadership experience; master’s degree; 2 years of lived experience.

License or Certificate:

• Child Welfare Supervisor Certification required.
• Valid Colorado Driver's License and Proof of vehicle insurance

Background Check: Must pass a criminal (CBI) background check.

Please explore our careers page to see the two opportunities.