Front End Supervisor (Full Time, Flexible Schedule)

General Purpose:

The Front End Supervisor’s main purpose is to supervise and train cashiers and to run the floor in the manager’s absence in addition to all the responsibilities of a regular cashier.

FLSA Status: Non-Exempt

Job Description:

• Ensure that each customer receive outstanding customer service by providing a customer-friendly environment, which includes greeting and acknowledging customers and thanking them for shopping at Adams
• Learn all front end procedures
• Ensure that the customer is the priority and that there are no lines
• Make sure all cashiers remain at their registers to be ready for customers
• Train new cashiers on registers and set an example of how to lead
• Create break list to ensure adequate coverage for the floor
• Handle returns and customer complaints if necessary
• Fill paper and plastic bags at each register
• Make sure all produce and grocery returns are put away
• Keep area clean, empty garbage, and wipe down belts
• Sweep floor and replenish drawers with utensils and tapes
• Check prices at beginning of shift
• Carefully bag goods for customers
• Be familiar with store (location of all departments)
• Be willing to perform extra duties such as stocking shelves, cleaning, etc, as well as to perform as a cashier and ring out customer as required

Physical Requirements:

• Must be able to lift approximately 25 lbs.
• Stand in place for long periods of time

Mental/Reasoning Requirements:

• Must be able to process media control accurately
• Be polite, courteous & patient with each customer
• Ability to memorize codes of products
• Basic math skills
• Demonstrate leadership and respect to all cashiers
• Communicate effectively with customers, co-workers, and managers

Disclaimer:

The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.