Grocery Assistant Manager (Full Time, Open Availability)

General Purpose:

The main purpose of the Grocery Assistant Manager is to politely and sincerely assist customers as well as supervise and manage department employees to maintain a profitable department by following the grocery manager’s policy for pricing, ordering, merchandising, inventory control, shrink control, and payroll goals.

FLSA Status: Non-exempt

Job Description:

• Ensure that each customer receives outstanding customer service by greeting customers, maintaining outstanding standards, and developing solid product knowledge
• Assist department manager in achieving profit margins, payroll goals and following company policy
• Delegate work to improve and maintain smooth & efficient department operation
• Report any discrepancies and/or problems to grocery manager
• Check all products arriving for quality
• Check invoices for the department for accuracy in manager’s absence and call in all shorts/ mispick credits
• Write transfers on products shipped to other Adams stores
• Be aware of safety procedures and maintain an employee and customer-safe department
• Keep all areas of your department clean & organized – sales floor, counters, coolers, prep room, dock, aisles, shelves and warehouse
• Rotate all products to ensure freshness at all times and educate staff on the importance of product rotation and how to handle and display products properly
• Ensure that items are stocked in an eye-pleasing manner with appropriate signage
• Maintain proper levels of stock throughout the department to ensure freshness, quality and availability
• Check codes on everything to make sure we provide only the freshest products
• Scan products to ensure proper pricing and perform shelf tags maintenance as needed
• Be aware of the refrigerator temperature so that the optimal temperature is maintained at all times to avoid spoilage and notify management of any temperature changes or short codes
• Safely collect shopping carts and maintain the parking lots

Leadership Abilities:

• Ordering other department members orders when required
• Prioritize breakdown, checking and packing out of product deliveries in a timely and efficient manner
• Effectively execute floor inventory management procedures by creating a pull list, assigning and delegating the items or areas of inventory to pack out from the warehouse
• Maintain knowledge of warehouse inventory and ensure organization and consolidation of warehouse
• Monitor customer special orders and proactively check the status. Call customer when items arrive to arrange for
  pickup
• Assist in schedule changes and conflicts and review the posted schedule
• Must work the hours needed according to the operating needs of the department and must work flexible hours to meet demand

Physical Requirements:

• Neat & clean appearance
• Must be able to lift 50 to 75 lbs.
• Must be able to move u-boats with heavy loads from one area to another in a safe manner
• Must be able to climb ladders to stock top shelves & refrigerator tops
• Must be physically & mentally able to work the hours you are needed according to operating needs of company
• Must be able to use eye-hand coordination to stock shelves, clean, price products, and complete department tasks
• Ability to work in cold temperatures (cooler & freezer) for long periods of time
• Must be able to work varied hours/days to oversee department operations

Mental/Reasoning Requirements:

• Ability to demonstrate initiative without direct supervision on duties that have been delegated, reviewed, and previously discussed
• The ability to look at space & know how merchandise will fit properly
• To rotate all products to assure freshness at all times
• To be able to talk to customers in a way that they always feel at home
• To work together with all employees, department managers, and store managers
• Communicate effectively with customers, co-workers, and managers

Disclaimer:

The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.