What are the responsibilities and job description for the Power Equipment Parts Associate (Part Time, Morning/Mid Shifts) position at Adams Fairacre Farms, Inc.?
General Purpose
The main purpose of Power Equipment Parts Associate is to look up parts for customers and the service department while providing excellent customer service.
FLSA Status: Non-exempt
Reports to: Power Equipment Parts Manager
Principle Responsibilities
- Ensure that customers receive the best customer service by providing friendly, polite, and knowledgeable service
- To look up and order parts for customers and technicians
- Greet customers personally and thank them appreciatively for shopping at Adams
- Inventory control
- Stock and price inventory on floor
- Answer phones
- Maintain an organized, clean work space
- Check in parts from UPS or truck stock orders
Physical Requirements
- Lift over 50 lbs.
- Stand for long periods of time
- Be able to write
- Speak & hear
Knowledge, Skills & Abilities
- Must display outstanding customer service skills with both internal and external customers on the phone and in person
- Must be able to work cash register
- Must be able to work efficiently in a fast-paced setting
- Must be able to communicate effectively with customers and coworkers
- Ability to identify and resolve customer problems, internal and external
Disclaimer
The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.
