Demo

Information Solutions Architect

Adams Keegan
Memphis, TN Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 6/11/2025
The Information Solutions Architect (ISA) is responsible for designing and developing comprehensive information systems architectures that align with our client’s business needs, by analyzing data requirements, selecting appropriate technologies, creating a blueprint for implementation, access, and management, ensuring efficient information flow and optimal data utilization across the enterprise and leading a team to execute. This includes maintaining relationships and being the primary contact for professional vendors engaged to meet the needs of our client (and related entities, as appropriate). This position will report directly to a member of the Leadership Team.

Key responsibilities:
  • Requirements Gathering: Collaborate with the Supreme Governing Council (Board of Directors), CEO, Leadership Team, national volunteers and other stakeholders to understand business objectives, identify information needs, and gather detailed requirements for data systems and applications.
  • Architecture Design: Create a high-level information architecture blueprint and related proposals to include data models, data flows and system integrations to meet business needs.
  • Technology Evaluation: Assess and recommend appropriate data management technologies, such as programs, platforms, applications and data integration tools based on performance, scalability, and cost considerations.
  • Data Modeling: Develop logical and physical data models to help educate our client’s leadership on the best pathways for quality standards and make recommendations accordingly.
  • System Integration: Design and implement data integration strategies to seamlessly connect disparate systems and ensure data consistency across the organization.
  • Security and Compliance: Incorporate data security measures and compliance requirements into the information architecture to protect sensitive information.
  • Performance Optimization: Monitor and optimize data systems for performance, scalability, and efficiency.

Information Systems:
  • Responsible for maintaining and safeguarding client’s membership database.
  • Planning and implementing a comprehensive technology plan including upcoming projects, process improvements, software, and hardware needs.
  • Supervising the Systems staff at the Executive Headquarters in order to ensure projects and tasks are completed efficiently and effectively.
  • Strategizing on a regular basis with technology vendors to ensure our client’s information systems are secure, stable, and up to date.
  • Evaluating and approving adjustments or enhancements made to our client’s membership database and supplementary data systems.
  • Prioritizing the information needs of the staff, local and national volunteers, and our collegiate and alumnae chapters based on input from various audiences.
  • Serving as the technical liaison on any projects that include a technical component.
  • Controlling access permissions and privileges for all information systems.
  • Preparing and managing the annual technology budget.
  • Supervising the development of training materials and training of end users, including Executive Headquarters staff and volunteers.
  • Maintaining the highest level of customer service both internally and externally, with a prompt response time (e.g., staff, volunteers, Governing Council, vendors).

Qualifications | requirements:
  • Undergraduate degree in information technology, information management, business management or a related field. Advanced degree or certification is a plus.
  • At least 5 years of experience in management, technology project management, or database administration, preferably with a non-profit organization.
  • Demonstrated experience in strategic planning, problem solving, and project management.
  • The highest level of professionalism reporting directly to key leaders of the organization.
  • Experience with database tables and report writing, preferably in SQL syntax.
  • Experience with Cvent or other event planning software.
  • Proven experience with departmental budgeting, directing multiple departments or teams, and managing multiple vendors and/or cross functional projects.
  • Outstanding written and oral communication skills.
  • Excellent interpersonal skills, including an optimistic, flexible attitude.
  • Ability to work independently and remain motivated and deadline-oriented.
  • Ability to juggle multiple tasks and priorities.
  • Experience working with or in a volunteer organization is a plus.
  • Prior experience with a membership organization is preferred.

Technical skills:
  • Previous database experience.
  • Experience with Office 365 administration.
  • Experience with database query and report writing preferred.
  • Willingness to learn new software and solutions.

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