What are the responsibilities and job description for the Technical Writer position at Adaptation?
· Experience in the Customer Service and Transportation industries.
· Ability to work in a collaborative team environment w/limited supervision.
· Self-Starter with the ability to ask for direction when needed.
· Ability to adapt to different project priorities and deadlines.
· Manage multiple documents simultaneously.
· Familiarity with web-based software.
· Ability to locate and extract information from legacy documents and SMEs.
· Comfortable writing procedural documentation using a QA environment.
· Gather and transfer information into customized Microsoft Word templates.
· Basic understanding of various computer software and hardware terminology
· Advanced formatting and proofreading skills, with an emphasis on attention to detail.
· Software Skills Required:
o Microsoft Office Suite, including Word, Excel, PowerPoint, Teams
o SharePoint or similar document management program
o Adobe Acrobat Suite
