What are the responsibilities and job description for the Concierge position at Adara Communities?
Why Adara Communities:
Adara was envisioned and created from 40 years of experience and incorporated with the determination and vision to join cutting edge technology with customer service. Adara's philosophy in taking care of our customers and our associates while considering the best interests of the investors and community at large, believe that each member of our team truly makes our work successful. With everyone's commitment, anything is a possibility.
Essential Duties of the Concierge:
- Previous law enforcement experience is preferred
- Requires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual
- Welcomes building employees, guests, and vendors professionally and warmly
- Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to enter the building
- Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision
- These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using employee, guest and vendor names and using them consistently
- Scanning documents & distributing mail
- Communicates effectively and demonstrates good customer service skills to guests, vendors and other staff members
- Answers questions and provides solutions
- Maintains team members and guest privacy, and the organization's reputation, by always keeping information confidential
- Able to understand and react quickly and effectively to any emergency
- Responsible for maintaining a safe and secure work environment for all guests and staff
- Follows established safety guidelines and immediately reports all hazardous conditions or equipment safety issues
- Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
- Accurately maintains daily shift notes
- Follows up and tries to resolve all such concerns and complaints
- Performs other duties and responsibilities consistent with the position as assigned
Benefits of the Concierge:
- Competitive pay
- Insurance - Medical, Dental, Vision
- Rental Discounts
- Generous PTO policy
Schedule of the Concierge:
- Monday-Friday
- 8am-6pm
Salary : $20 - $22
