What are the responsibilities and job description for the Customer Success Engineer Lead position at AdAstra?
Company Description
Our client is an innovative startup looking to significantly impact how hardware is designed, ultimately changing the course of technology and industries like aerospace and energy. They are in an early stage of development and looking to build the founding US team. If you’re ready to join on the ground floor of an organization that is positioned to revolutionize engineering practices at cutting edge startups - then keep reading.
Requirements:
- 2-3 years as an RE/DRE at SpaceX
- 2-3 years in a commercial role that is customer facing (e.g mission management/Sales/FDE)
Your mission is to accelerate development at the most important space, automotive, and nuclear companies in the world. Your work will have a direct impact on these companies' ability to deliver their products faster, and therefore on the future of space and energy.
Our client is inventing the next core approach to systems engineering. By working for our client, you will help invent this new way of engineering, have a significant impact across companies and industries, and ultimately change the course of humanity.
You will do this by helping customers:
- Understand Agile Systems Engineering
- Upgrade their systems engineering process
- Enable their team to deliver that via our client's product.
As the first USA hire, you will help define the company culture, speed and be involved in building out the team.
What success looks like:
- You are the point of contact to their most important accounts
- You will increase adoption and contract size/revenue
- You will increase adoption and value attainted from the tool
- You will work out an activation playbook to grow the wider customer engineering function
- Autonomous
- Ownership/Responsibility
- Iterative
- Speed
- Problem-Solver/Engineer
About AdAstra
This position is a direct hire, permanent placement for a client of AdAstra.
AdAstra's mission is building thriving teams within NewSpace and CleanTech organizations.
Our commitment is to curate and close premier talent for our partners, achieved via specialized technical screening, personalized culture assessment, and high-touch candidate engagement. We are motivated to foster boundless team satisfaction and catalyze innovation for future generations, enabling inconceivable technology from Earth, to the stars.
Connect with us on LinkedIn: https://www.linkedin.com/company/adastrata
