What are the responsibilities and job description for the ServiceNow Analyst - HR Service Delivery (HRSD) position at Adbakx?
Role: ServiceNow HR Service Delivery (HRSD) BA
Location: Princeton, NJ (Onsite)
Key Skills: Business analysis for ServiceNow HR Service Delivery (HRSD), requirement gathering, process documentation, stakeholder management, and integration knowledge of Workday/SAP (good to have).
Responsibilities:
Gather and document business and functional requirements for ServiceNow HRSD
Work closely with HR, IT, and key stakeholders to drive process improvements and automation.
Facilitate requirement gathering sessions, create BRDs, FRDs, and user stories.
Collaborate with the ServiceNow team to configure HRSD modules, workflows, and case management.
Ensure smooth integration knowledge of ServiceNow HRSD with Workday and SAP (if applicable)
Maintain strong stakeholder relationships to align business needs with technology solutions, hence good communication.
Work in an Agile/Scrum environment and support project delivery
