What are the responsibilities and job description for the Business Development Representative position at ADDICTION AND MENTAL HEALTH SERVICES, LLC?
Job Description
Job Description
I. POSITION SUMMARY :
A Territory Manager will be responsible for increasing the revenues in the assigned geography and create, maintain, and develop customer relationships within the business unit. Territory Manager is responsible for all outreach activities including, but not limited developing and executing on a growth plan for the territory; maintaining frequent contact with key accounts and planning and organizing community events. The Territory Manager will promote Bradford’s programs and services through interaction with healthcare providers, business professionals, legal professionals, municipalities and community leaders through face-to-face, telephone, electronic and presentation efforts.
This individual must have outstanding organizational and sales skills, be an excellent communicator who understands customer needs, be goal driven and have a desire for success.
II. PRIMARY DUTIES AND RESPONSIBILITIES :
- Create new and maintain existing accounts
- Conduct outside sales calls through cold-calling or scheduled appointments
- Maintain an appropriate frequency of contact with key accounts
- Devise effective territory sales and marketing strategies
- Responsible for net revenue growth in defined geography as compared to prior year
- Analyze data to find the most efficient sales methods
- Meet with customers to address concerns and provide solutions
- Discover sales opportunities through consumer research
- Present products and services to prospective customers
- Participate in industry or promotional events (e.g. conferences, industry events and or trade shows) to cultivate customer relationships
- Facilitate relevent training for various audiences concerning substance abuse and related topics
- Assess sales performance according to KPIs
- Monitor competition within assigned region
- Prepare and submit reports to the National Director of Business Development
- Meets key performance measurements including, but not limited to averaging 10 quality calls per day, minimum
- Continually adapt growth plan and strategy
- Promote the entire portfolio of Bradford programs and services
- Utilize all avenues for customer contact including electronic platforms
- Logs contact and sales tracking information in to Bradford’s CRM system daily
- Implements communication between facility staff and referral resources
- Assures the visibility of the organization within the alcoholism / substance abuse and other referral communities
- Acts as a mediator for communication problems between the facility and the public
- Provides timely follow up on opportunities identified in patient satisfaction surveys in order to improve overall client satisfaction
- Assists and supports community programs developed for Bradford’s alumni
- Participates in Quality Improvement and committee activities as assigned.
III. ESSENTIAL JOB REQUIREMENTS :
A. Education and Experience :
B. Knowledge, Skills, and Abilities :
C. Physical Requirements :
D. Other Requirements :