Patient Financial Services Manager

 JOB DESCRIPTION 

Position Title: Patient Financial Services Manager – Outpatient  

Department: Fiscal Services 

Reports to: Executive Director 

Supervises: N/A 

Entry Level Qualifications: 

• High School Diploma and two (2) years of business office experience in a health care facility. 
• One (1) year of supervisory experience preferred. 
• Must have good personal interaction skills. 
• Must be skilled in office equipment i.e. calculator, computer, copy machine and fax machine. 
• Must be able to work with minimal supervision. 
• Must have good organizational skills. 
• Must be emotionally and physically capable of functioning under stressful situations. 
• If recovering, two years of continuous verifiable abstinence. 
• Know and abide by the general provisions of 42 CFR Part 2, “Confidentiality of Alcohol and Drug Abuse Patient Records”; and 45 CFR “Health Insurance Portability and Accountability Act”. This position has restricted access to patient health information.  

General Responsibilities: 

Manage the day to day business office operations. Supervises all financial procedures including collections. Manage accounts receivable for facility and make the best effort to achieve monthly goals as established by the Chief Financial Officer. Function as the Executive Director’s financial consultant regarding receivables and payables. 

Essential Functions: 

1. Perform functions of billing, collections, admissions, cash posting, data entry in accordance with company policy. 

2. Complete monthly reports on revenue, collections, and admissions for the Executive Director according to policies and procedures. 

3. Responsible for petty cash reconciliation and/or maintenance of the administrative fund checking account. 

4. Review and input accounts payable after approval by Executive Director in accordance with company policy. 

5. Prepare daily receipts journal, daily cash report, and weekly cash reconciliation report in accordance with company policy. Make bank deposit. 

6. Balance and post daily receipts and patient charges for facility in accordance with company policy. 

7. Daily review of EOB's and posting of contractual adjustments for facility in accordance with company policy. 

8. Monitor accounts receivable for appropriate collection and follow up activity including possible bad debt write off’s in accordance with company policy. 

9. Timely review and disposition of financial class “M” (manager review) accounts in accordance with company policy. 

10. Function as a liaison between the facility and corporate accounting to ensure proper reporting of cash deposits, projected revenues, etc. 

11. Responsible for maintenance of patient records, including storage, retrieval and closeout. 

12. Participate in department head, utilization review, and any committee meetings as assigned by the Executive Director. 

13. Perform any general administrative/clerical functions of the facility. 

14. Maintain a professional demeanor and appearance, present coherent and articulate speech, kempt appearance, be alert and oriented, and be responsive to patients' needs and concerns. 

15. Ability to work in a cooperative manner with co-workers, managers, clients and prospective clients.  

16. Ability to work in a constant state of alertness as to perform the job in a safe manner. 

17. Regular attendance. 

18. Any other duties as assigned by the Executive Director, Director of Fiscal Services, Chief Executive Officer, or Chief Financial Officer.