What are the responsibilities and job description for the Pioneer Health Group - Receptionist position at Addiction Recovery Care?
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About Addiction Recovery Care
At Addiction Recovery Care we incorporate the best practices of clinical drug addiction treatment. We provide addiction recovery that works with a commitment to provide hope and freedom to those suffering from addictions. Our passion is to restore productive lives through a recovery program that establishes emotional health, physical wellness, and spiritual growth. Our dedication is to see transformed lives anchored in strong family relationships, meaningful careers, and social responsibility.
GENERAL
The Medical Office Receptionist will greet patients, activate patient files, and move patients through a predetermined schedule of appointments at a physician's office.
QUALIFICATIONS
- Graduate of a certified medical office training course preferred.
- High school graduate or equivalent required.
- Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
- Basic office skills such as typing and filing.
- Good organizational skills.
DUTIES
- Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
- Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time, and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider.
- Retrieves patient files from cabinet, checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for physician examination or treatment.
- Endeavors to keep patients on schedule by reminding providers of service delays.
- Assists ill or distraught patients as necessary. Telephones, taxis, or family members when necessary for transportation.
- Maintains reception area in a neat and orderly condition.
- Assists patients with insurance papers and billing questions.
- Opens and sorts office mail. Delivers outgoing mail to the post office at the end of day.
- Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
Other duties as assigned
BENEFITS
Health Insurance with Dental/Vision Coverage,
Life Insurance, with optional Short-Term and Long-Term Disability coverage
Paid Vacation and Holidays
Opportunity for advancement and professional growth with an expanding company
Salary based on experience.
Addiction Recovery Care, LLC is an Equal Opportunity Employer
