Demo

Contract Claims Representative

Addison Group
Oklahoma, OK Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/21/2025

Job Description

Job Description

Job Title : Contract Claims Representative

Location : Oklahoma City, OK

Industry : Financial Services

Pay : $17.00-$18.50 / hour, based on experience

About Our Client :

Our client is a reputable financial services company based in Oklahoma City, focused on providing exceptional support to borrowers navigating the insurance claims process. They are seeking a compassionate and detail-oriented Insurance Claims Representative to join their team.

Job Description :

As an Contract Claims Representative, you will be responsible for guiding borrowers through the insurance claims process, ensuring all claims are accurately processed, and maintaining clear communication with all stakeholders. This role requires a professional demeanor, empathy, and attention to detail to ensure compliance and successful claim resolutions.

Key Responsibilities :

  • Assist borrowers through the difficult process of property loss, providing empathetic support and clear communication.
  • Review and evaluate insurance claims and related documentation to ensure accuracy and compliance with company policies.
  • Work directly with borrowers, insurance companies, adjusters, and contractors to gather required information and resolve claim-related issues.
  • Communicate resolutions that balance the best interests of the borrower with the company’s risk management policies and regulatory requirements.
  • Maintain professionalism and clarity in all interactions with borrowers, contractors, insurance providers, and other parties involved in the claims process.

Qualifications :

  • Excellent verbal and written communication skills with a professional and empathetic approach to client interactions.
  • Strong attention to detail and organizational skills when reviewing claims documentation.
  • Ability to manage multiple tasks and work under pressure while maintaining a high level of service.
  • Prior experience in insurance claims, property loss, or related fields is preferred.
  • Knowledge of regulatory compliance related to insurance claims is a plus.
  • Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

    Salary : $17 - $19

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