What are the responsibilities and job description for the Director of Operations position at Addison Group?
Job Description
Job Description
Job Title : Director of Operations
Location (city, state) : Chantilly, VA
Industry : Technology / Sports / Hospitality
Pay : 140,000-150,000
About Our Client :
Addison Group is partnering with our client, a rapidly growing company in the technology and sports industries, to find an experienced Director of Operations. This is a key leadership role designed for a strategic thinker who can drive operational excellence across multiple functions. The ideal candidate will have a proven track record in operations management and a passion for optimizing processes while enhancing team performance.
Job Description :
The Director of Operations will play a critical role in overseeing and improving day-to-day operations, from supply chain and logistics to customer service and technical support. Reporting to the CEO, this leader will work closely with the executive team to align operational strategies with business goals, optimize efficiency, and improve overall service delivery.
Key Responsibilities :
- Develop and implement operational strategies to support both short-term and long-term business objectives.
- Collaborate with senior leadership to define key performance indicators and ensure team alignment with company goals.
- Manage day-to-day operations, including overseeing supply chain, logistics, customer service, and technical support functions.
- Identify inefficiencies within operations and implement scalable solutions to improve performance.
- Ensure adherence to company policies, industry standards, and regulatory compliance across all operations.
- Lead and mentor a team of operations staff, promoting a culture of accountability, innovation, and continuous improvement.
- Build cross-functional teams to foster collaboration and efficiency across departments.
- Manage relationships with suppliers, contractors, and third-party vendors to ensure timely and cost-effective service delivery.
- Negotiate contracts and monitor vendor performance to ensure alignment with business objectives.
- Develop and manage the operations budget to maximize resource utilization and cost savings.
- Analyze financial data to identify opportunities for improving profitability and reducing waste.
- Oversee the customer journey to ensure a high-quality, consistent customer experience.
- Gather feedback from customers and stakeholders to drive continuous improvement initiatives.
Qualifications :
Perks :
If you’re a strategic and results-driven operations leader, apply today to join our client’s team and help drive operational success during a year of growth and transformation!
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
