Document Specialist

Our client who is a corporate leader utilizing technology to support government, legal and insurance industries in document and record processing is looking to add a Document Process Specialist to their Albany, NY team. The Document Specialist is responsible for fulfilling client estimates and orders for various corporate documents retrievals and filings. This position requires the individual to work with other team members to successfully complete all project requests in a timely, accurate and efficient manner. The Document Specialist must have excellent organizational and time-management skills, meticulous attention to detail, and professional levels of customer service and communication.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide direct support to and collaboration with other corporate team members.
• Respond and resolve incoming vendor requests, queries, issues and concerns via phone and email.
• Efficiently manage the order process alongside other corporate team members, from initial request through processing, and during follow-up investigations and order fulfillment.
• Responsible for obtaining certificates of status with both the state and/or revenue departments, conducting name availability and status searches, producing verbal bring-down reports, filing/tracking name reservations and registrations, as well as obtaining copies of miscellaneous public record documents.
• Responsible for corporate filings including, but not limited to the preparation, review and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, and annual reports.
• Any other duties of similar or lesser nature as required.

COMPETENCIES, SKILLS AND ABILITIES:

• Must be a positive team player and be able to effectively communicate with colleagues and clients.
• You are required to multi-task, accept directions well, possess a strong attention to detail and manage your time wisely.
• Must be computer literate; Intermediate level skills with MS Office; Word, Excel and Outlook are required.
• Able to be self-directed and work efficiently with minimal supervision.
• Excellent attendance and punctuality.
• Strong critical thinking and problem-solving skills are required.
• Able to work in a fast-paced, high-energy environment.
• Ensure superior customer service is always provided and maintain a high level of professionalism.
• Knowledge of general corporate services and/or willingness to learn.

EDUCATION / EXPERIENCE:

• High school diploma or equivalent required.
• Preferred Education: Bachelor’s degree and/or 1-2 years’ experience in corporate services/registered agent industry.

Salary Rate: $18-21/h. Flex for more years exp.

Onsite M-F, 8am-5pm

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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