What are the responsibilities and job description for the Health Insurance Specialist position at Addison Group?
About the Company :
Addison Group is working with a healthcare organization to hire for multiple Call Center Representative roles. This client is known for their professional environment and outstanding long-term benefits.
About the Role :
The Call Center Representative will handle inbound customer calls related to healthcare claims and benefits. The role requires exceptional customer service skills and the ability to navigate healthcare-related inquiries efficiently and professionally.
Responsibilities :
- Answer and resolve inquiries regarding healthcare claims and benefits.
- Maintain thorough and accurate documentation of customer interactions.
- Ensure compliance with quality and productivity standards during and after training.
Qualifications :
Pay range and compensation package :
Pay : $21-$24 / hour based on experience
Equal Opportunity Statement :
Include a statement on commitment to diversity and inclusivity.
Salary : $21 - $24
