Manager Salesforce Data Cloud with Tableau

Title: Manager Salesforce Data Cloud with Tableau

Location: Remote USA

Salary: $120-130K

No sponsorship available

Manager Salesforce Data Cloud with Tableau, will work with internal and external stakeholders at the direction of the Director, to ensure that the CRM is operational for day-to-day business. This position will provide direction to their direct reports on how to best assist the business in completion of requests and projects. The Manager, will be responsible for leading all continuing enhancements and break-fix projects related to the CRM. In addition, the role is responsible for monitoring and anticipating potential system issues and seeking resolutions both internally and externally with a high sense of urgency.

POSITION RESPONSIBILITIES:

• Manage team members to achieve high level standards and outcomes while supporting the businesses needs
• Utilize CRM to uphold and enhance organizational performance.
• Facilitate communication from team members with stakeholders to fully understand scope of projects and requests
• Manage the day-to-day deliverables of direct reports with a focus on transparency of delivery to stakeholders
• Deliver enhancements by supporting team members efforts to effectively and efficiently implement these deliverables
• Research and utilize technology best practices to enhance overall organizational use of core CRM
• Review, scope, approve, and validate CRM project requests in collaboration with the Business Systems project team
• Manage staff to successful outcomes by being their first stop for communication when issues or problems arise inhibiting their ability to perform at the highest levels
• Assist with the continuity plans for the CRM
• Other duties as assigned
  
  

CORE COMPETENCIES, SKILLS & ABILITIES:

• Must be able to learn and collaborate with key organization technologies
• Must be able to teach and train on the CRM
• Must be able to work collaboratively with ERP, CRM, eCommerce, Analytics, and website software stakeholders
• Must be able to work with internal and external stakeholders
• Must be able to manage multiple projects/efforts at one time
• Must be able to prioritize and meet deadlines
• Must be able to start a task with minimal guidance and overcome challenges as encountered
• Must have a high attention to detail
• Must have strong written and verbal communication skills
• Must have high level of understanding as it relates to escalation of issues to leadership
  
  

Education & Experience

• Bachelor’s degree in information technology or other relevant field
• 6-8 years of Salesforce delivery experience
• 2-4 years of people management
• Required software experience:
• Microsoft Office (Excel, Word, and Outlook)
• Salesforce
• Third-Party applications related to CRM enhancements
  
  

Why choose Addison IT?

• Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics
• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment: Many of Addison’s job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers from renowned organizations
• Options: You are presented multiple employment options near your home
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
  
  

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.